Consumer Loan Underwriter

Community First Credit Union • Neenah, WI

20h

About The Position

The Consumer Loan Underwriter evaluates consumer loan applications and makes timely, well-supported decisions in accordance with lending guidelines, policies, and regulations. The role balances productivity and attention to detail while delivering high-quality service to internal and external members. It also includes identifying educational opportunities and alternative loan solutions for members whose initial requests cannot be approved.

Requirements

• Bachelor’s degree in Business, Finance, or a related field and five to seven years of lending or underwriting experience, or an equivalent combination of education and expertise.
• Exceptional analytical skills, including the ability to analyze tax returns and financial information, appraisals, title work, subordination requests, exchanges of collateral, and other items as needed.
• Ability to comply with Community First Credit Union policies and procedures, complete required compliance training and continuing education on time, and maintain thorough knowledge of internal operating procedures, products, policies, applicable laws, and regulations.
• Good communication skills and an empathetic manner.
• Strong PC-based skills, including the ability to use Microsoft Office products.
• Excellent decision-making, strong analytical skills, and close attention to detail.

Responsibilities

• Provide outstanding, quality service to external and internal members.
• Approve or deny consumer loan requests within loan policy and communicate required conditions in writing.
• Coach and mentor Member Service Representatives to help prevent incomplete loan applications.
• Identify and recommend opportunities to help members save money and meet their financial goals.
• Review valuations, income and tax returns, and title work needed to finalize loan conditions.
• Balance productivity and attention to detail to meet member service levels while providing a high level of underwriting expertise.
• Recognize viable and creative loan alternatives when initial requests are not feasible, giving members options instead of an outright denial.
• Work under pressure to meet multiple deadlines and exercise sound judgment.

What This Job Offers

• Job Type: Full-time