Consumer Loan Processor (Hybrid)

Default•Duluth, GA

4d•$23•Hybrid

About The Position

Serves internal and external members and the consumer lending team to ensure loans are closed accurately and timely while always providing the best possible experience. Supports the consumer lending department and branches with the processing, document preparation, and funding of consumer loans. Follows up on outstanding documents with members to get loans closed. Processes consumer loan requests including vehicle, recreational vehicle, personal loans, and credit cards. Completes loan processing duties in accordance with established policies, procedures, and regulations. Examines documents to ensure accuracy and compliance with existing underwriting stipulations and credit union policies and procedures. Makes recommendations to system upgrades, policies, standards, or procedures to improve the processes and improve the member/employee experience. Performs coding and posting functions and prepares all necessary documents for closing/funding of consumer loans. Resolves (or refers) requests and problems promptly and courteously. Maintains and conveys the Credit Union’s professional reputation. Completes special projects as assigned. Supports the team, the credit union, and members in getting things done. Attends and participates in meetings as required. Will help train any new team members to the Loan Processor Team. Keeps management informed of area activities and of any significant problems. Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s purpose, mission and core values.

Requirements

Consumer loan processing experience.
Familiarity with vehicle, recreational vehicle, personal loans, and credit cards.
Knowledge of established policies, procedures, and regulations.
Ability to examine documents for accuracy and compliance.
Ability to make recommendations for system upgrades, policies, standards, or procedures.
Ability to perform coding and posting functions.
Ability to prepare necessary documents for closing/funding.
Ability to resolve requests and problems promptly and courteously.
Ability to maintain a professional reputation.
Ability to complete special projects.
Ability to support the team, credit union, and members.
Ability to attend and participate in meetings.
Ability to train new team members.
Ability to keep management informed.
Ability to promote and establish strong, positive, and productive working relationships.

Responsibilities

Ensure loans are closed accurately and timely.
Provide the best possible member experience.
Support the consumer lending department and branches with processing, document preparation, and funding of consumer loans.
Follow up on outstanding documents with members to get loans closed.
Process consumer loan requests including vehicle, recreational vehicle, personal loans, and credit cards.
Complete loan processing duties in accordance with established policies, procedures, and regulations.
Examine documents to ensure accuracy and compliance with existing underwriting stipulations and credit union policies and procedures.
Make recommendations to system upgrades, policies, standards, or procedures to improve processes and member/employee experience.
Perform coding and posting functions.
Prepare all necessary documents for closing/funding of consumer loans.
Resolve (or refer) requests and problems promptly and courteously.
Maintain and convey the Credit Union’s professional reputation.
Complete special projects as assigned.
Support the team, the credit union, and members in getting things done.
Attend and participate in meetings as required.
Train new team members to the Loan Processor Team.
Keep management informed of area activities and significant problems.
Promote and establish strong, positive and productive working relationships within the organization.