Consumer Lending Specialist

GRANITE STATE CREDIT UNION•Manchester, NH

3d•Hybrid

About The Position

Granite State Credit Union (GSCU) is seeking an enthusiastic, self-motivated Consumer Lending Specialist to join their dynamic Lending team. This role is crucial in supporting the credit union's historic loan growth by processing loan applications, preparing loan documents, and providing lending support to members and the branch network. The team embraces GSCU's core values: Commitment, Integrity, Passion, Accountability, Respect, and Innovation, while striving to exceed member service expectations.

Requirements

Prior lending experience is preferred but not required
Excellent communication and customer service skills
Pride in producing quality work, demonstrable attention to detail and the ability to work independently
Excellent organizational, time management skills; must be adaptable to constant change
Experience with sales expectations, success in cross selling complementary products and services
Team player with a positive attitude, dependable and flexible
Ability to keep pace with industry changes and regulations
Ability to enjoy new challenges and opportunities in a fast-paced environment

Nice To Haves

Prior lending experience
Experience with sales expectations
Success in cross selling complementary products and services

Responsibilities

Processing loan applications through various origination channels (incoming phone calls, third party vendors, online etc.)
Review loans for decision and relay decisions to borrowers
Prepare loan documents, schedule loan closings and process loan closings/disbursements
Process loans through the indirect lending channel (CUDL)
Answer incoming phone calls from members calling in regarding consumer loan requests
Provide lending support, assistance, and training to our branch network
Assist Consumer Lending in meeting its goals by participating in sales promotions and competitions which includes inbound and outbound sales campaigns