Consumer Lending Assistant

RALLY CREDIT UNION•Corpus Christi, TX

3d•Onsite

About The Position

Responsible for establishing new and increasing existing member loan and account relationships through sales and referrals. Serves as an initial sales and service contact for new and existing members. Provide backup administrative tasks for credit union staff to ensure timely delivery of services to membership and contacts.

Requirements

High School Diploma or equivalent
One (1) year experience in assessing and meeting member needs
Accuracy, and attention to detail
Personal computer with windows environment, calculator, copy machine, fax machine, and Scanner.

Nice To Haves

6 months of financial/banking/CU experience preferred

Responsibilities

Maintains excellence in delivering member service and exceeding the credit union and department service standards.
Perform daily responsibilities along with knowledge of inputting loan applications, reviewing title work packets for accuracy, reviewing loan maintenance documents for accuracy, issuing cashier’s checks, placing supply orders, servicing members via remote channels, performing general file maintenance and researching transactions.
Providing a consultative sales approach to meet our members’ financial needs by proactively identifying opportunities to cross-sell and up-sell beneficial products and services.
Fostering a teamwork attitude to ensure all credit union goals and objectives are achieved.
Consistently meet or exceed sales goals as set by management by effectively and efficiently cross-selling credit union products and services to both current and potential members.
Responsible for referring sales opportunities to other lines of business.
Input loan applications to include pulling credit bureau and recommendation of loan and new account opportunities.
Forward to Consumer Lending Representatives for decision.
Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
Ensure the protection of the credit union’s interest in matters of adequate documentation; includes but not limited to loan, title work, and account packets.
Adherence to security, internal control procedures, policies and applicable laws and regulations.
Adhere to mandatory compliance, product, and credit union training.
Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
Responsible for completing BSA/AML compliance training annually.