Consumer Insights Intern

Corewell Health • Grand Rapids, MI

4d

About The Position

The Consumer Insights Intern works in a collaborative team environment with direction and support from teammates. The role helps coordinate market research, distribute surveys to members, and analyze survey data and verbatim comments. This is a part-time position scheduled for 20 hours per week, with flexible scheduling, and is expected to extend into the 2027 academic school year. The listed hours of work are 8 a.m. to 5 p.m. on variable weekdays, Monday through Friday.

Requirements

• Be enrolled in a university pursuing an Associate's or Bachelor's degree in an area of accountability, or be a recent graduate from an Associate's or Bachelor's degree program.
• Ability to communicate well and work well in a team setting.

Nice To Haves

• Strong computer skills, including experience with Excel and PowerPoint.

Responsibilities

• Complete support tasks as directed and maintain accountability for them.
• Maintain clear and appropriate documentation of actions taken.
• Analyze department processes and other Corewell Health systems encountered, and recommend improvements as appropriate.
• Participate in quality monitoring and process improvement activities.
• Communicate, collaborate, and work as a team player to support continuity and coordination of services.
• Help coordinate market research and send surveys to members.
• Analyze member survey data and verbatim comments.
• Initiate phone calls pertaining to survey data.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree