Consumer AI Transformation Consultant Strategy & Execution

Bank of America • Fort Worth, TX

1d • Onsite

About The Position

The Consumer AI Transformation Team sits at the center of the Consumer business’s AI agenda—defining strategy, driving execution, and ensuring measurable business impact at scale. Operating at the intersection of strategy, delivery, and change, the team translates AI ambition into tangible outcomes by prioritizing the highest-value opportunities, enabling adoption across the workforce, and providing clear visibility into progress and results for senior leadership. In close partnership with Consumer leaders and cross-functional teams (including Frontline, Product, Digital, Digital Strategy, Technology, Human Resources, Controls, etc.), the team acts as both strategic driver and execution engine, accelerating value realization across the Consumer AI portfolio. This is a central, high-visibility role on a newly formed team shaping how AI drives value across the Consumer business. You will operate at the core of the Consumer AI portfolio to help define priorities, drive execution, and ensure outcomes translate into measurable business impact. The role requires a strong, proactive driver who can work effectively in ambiguity, synthesize information into clear insights, and support momentum across a broad set of initiatives and stakeholders. You will work closely with team leadership and cross-functional partners to help connect strategy to execution and ensure work is progressing against key priorities. This is a build-from-zero opportunity with strong visibility and growth potential, ideal for someone who thrives in fast-moving environments and wants to shape large-scale, enterprise transformation. You will work directly with senior leaders and cross-functional partners to: Translate Consumer’s AI strategy into execution plans Coordinate inputs and progress across multiple, complex AI priorities Deliver clear, executive-ready insights on AI activity, progress, and outcomes Core focus areas: AI Strategy & Intelligence – Define north star, shape roadmap, and bring a market-informed POV AI Execution & Impact – Drive portfolio delivery, prioritization, and measurable value realization AI Workforce Transformation – Redesign roles, skills, and operating models for an AI-enabled future

Requirements

• 4+ years in strategy, transformation, or execution-oriented roles
• Proven ability to bring structure and clarity in ambiguity and contribute effectively in fast-moving environments
• Strong experience supporting complex, cross-functional initiatives with multiple stakeholders and interdependencies
• Strong execution discipline, including tracking, prioritization, risk identification, and performance monitoring
• Ability to work effectively with business, technology, and functional partners and build strong working relationships across teams
• Exposure to workforce transformation, operating model change, digital transformation, or AI-related initiatives
• Exceptional communication and executive storytelling skills (PowerPoint + writing)
• Strong business acumen: Consumer experience preferred
• Curiosity and fluency in AI’s practical business applications

Nice To Haves

• Experience with large enterprise change programs, including senior leadership forums
• Experience developing analyses, reporting, or materials for senior leadership discussions
• Exposure to AI initiatives at Bank of America including governance, funding, execution, and performance management

Responsibilities

• Leads the design, analysis, and implementation of strategic initiatives that align with enterprise goals within a business segment
• Analyzes existing processes to identify opportunities for efficiency, effectiveness, and long-term sustainability
• Coordinates project tasks across teams and manage risks to ensure timely and successful delivery of initiatives
• Collaborates with product, channel, and operations teams to ensure integrated execution and alignment with business objectives
• Builds business cases, maintain stakeholder relationships, support change management efforts, and create documentation to promote transparency and long-term success
• Translate AI strategy into actionable plans, supporting workstreams in delivering against business goals and value expectations
• Coordinate with cross-functional partners across business, technology, and functional teams to track progress, align next steps, and support achievement of shared AI priorities
• Generate insights from performance, adoption, and value data to help inform prioritization, decision-making, and leadership discussions
• Develop executive-level narratives supporting OpCo and enterprise forums with clear, decision-oriented storytelling
• Support workforce transformation efforts by helping track adoption activities, readiness milestones, and evolving ways of working tied to AI initiatives
• Operate as a cross-functional catalyst, flexing across workstreams to solve problems and remove barriers to execution
• Champion Consumer AI adoption, reinforcing priorities and building momentum across the organization
• Translate Consumer’s AI strategy into execution plans
• Coordinate inputs and progress across multiple, complex AI priorities
• Deliver clear, executive-ready insights on AI activity, progress, and outcomes

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Annual discretionary award based on individual performance, line of business performance, and overall company success
• Industry-leading benefits
• Support during workforce reduction, realignment or similar measures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed