Consulting Engineering Technical Leader
About The Position
As a Technical Leader on Cisco’s Customer Experience team, you will deliver business-critical services and serve as a trusted technical advisor to customers. You will work with customers to understand their networks, reduce risk, support innovation, and encourage technology adoption, while collaborating with Cisco Engineering and sharing upcoming innovations with customers. In this role, you will help build a zero-trust posture using SD-WAN and ISE as a foundation, with SNA, Secure Workload, and Catalyst Center as additional layers. You will help transform current and future network architectures, work directly with customers on their networks, and deliver business and technology solutions involving data, security, mobility, and cloud. The work supports Veterans and military service members. The position requires the successful applicant to be a U.S. Person and to hold an active DoD TS/SCI or Top Secret clearance with SCI eligibility. The applicant must live within commuting distance and work onsite four days per week at Langley AFB in Hampton, Virginia. The position performs work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
Requirements
- Must be a U.S. Person.
- Must hold an active DoD TS/SCI security clearance or a Top Secret clearance with SCI eligibility.
- Must live within commuting distance of Langley AFB in Hampton, Virginia, and work onsite four days per week.
- At least 8 years of relevant experience in Cisco enterprise networking, including technologies such as SD-WAN, IOS XE, or IPv4/IPv6.
- Cisco Certified Internetwork Expert (CCIE), Cisco Certified Networking Professional (CCNP), or equivalent skills in Enterprise Networking, Security, Data Center, or Collaboration.
Nice To Haves
- Ability to lead or guide teams comprising Cisco, customer, and partner members in analyzing and resolving sophisticated network problems.
- Strong analytical and problem-solving skills.
- Experience delivering Cisco standard methodologies within customer infrastructure.
- Ability to provide high-level crisis management by anticipating issues, problems, or events and actively resolving them with customers and partners.
- Ability to see and articulate a vision that inspires change.
Responsibilities
- Help build a zero-trust posture based on SD-WAN and ISE, with SNA, Secure Workload, and Catalyst Center as additional layers.
- Help transform customers’ current and future network architectures.
- Work directly with customers to understand and gain experience with their networks.
- Help customers reduce risk, drive innovation, and adopt technology that supports their business objectives.
- Deliver business and technology solutions involving data, security, mobility, and cloud.
- Collaborate with Cisco Engineering and act as a liaison to customers by sharing upcoming technology and advocating for customer innovation.
- Lead or guide teams of Cisco, customer, and partner members in analyzing and resolving sophisticated network problems.
- Anticipate and resolve issues, problems, or events with customers and partners through high-level crisis management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales roles
- Eligible employees may receive Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
