Consulting Engineering Technical Leader

Cisco•Austin, TX
•$130,200 - $180,500•Onsite

About The Position

The Consulting Engineering Technical Leader is part of Cisco’s Customer Experience team, delivering Business Critical Services and serving as a trusted technical advisor to customers. The role combines Cisco analytics and knowledge with technical expertise and consulting to help customers reduce risk, drive innovation, and adopt technology that supports their business objectives. The Technical Leader also works with Cisco Engineering as a customer advocate and liaison, sharing upcoming technology with customers. The role contributes to building a zero-trust posture using SD-WAN and ISE as a foundation, with SNA, Secure Workload, and Catalyst Center as additional layers. The position helps transform current and future customer network architectures, works directly with customers to gain exposure to their networks, and collaborates on projects supporting Veterans and military service members. Work spans network infrastructure and business and technology solutions involving data, security, mobility, and cloud. The position requires working onsite four days per week at Lackland AFB in San Antonio, Texas, and living within commuting distance. The successful applicant must be a U.S. Person and must hold an active DoD TS/SCI or Top Secret clearance with SCI eligibility. The job posting states that this work must be performed by a U.S. citizen on U.S. soil.

Requirements

  • Must possess a current DoD TS/SCI clearance or Top Secret clearance with SCI eligibility.
  • Must be a U.S. Person; the posting specifies that the work must be performed by a U.S. citizen on U.S. soil.
  • Must live within commuting distance of Lackland AFB in San Antonio, Texas, and work onsite four days per week.
  • At least 8 years of relevant experience in Cisco enterprise networking, including technologies such as SD-WAN, IOS XE, or IPv4/IPv6.
  • CCIE, CCNP, or equivalent skills in Enterprise Networking, Security, Data Center, or Collaboration.

Nice To Haves

  • Ability to lead or guide teams of Cisco, customer, and partner members in analyzing and resolving sophisticated network problems.
  • Strong analytical and problem-solving skills.
  • Experience delivering Cisco standard methodologies within customer infrastructure.
  • Ability to provide high-level crisis management by anticipating issues, problems, or events and actively resolving them with customers and partners.
  • Ability to envision and articulate a vision that inspires change.

Responsibilities

  • Help build a zero-trust posture using SD-WAN and ISE as the foundation, with SNA, Secure Workload, and Catalyst Center as additional layers.
  • Help transform current and future customer network architectures.
  • Work directly with customers to gain experience and exposure to their networks.
  • Collaborate on projects that impact Veterans and military service members.
  • Work on network infrastructures and deliver business and technology solutions involving data, security, mobility, and cloud.
  • Advocate for customer needs with Cisco Engineering and share upcoming technology with customers.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Paid birthday day off, year-end holiday shutdown, and paid personal wellness days.
  • Paid vacation or flexible vacation time off, depending on employee classification and eligibility.
  • Paid sick time and sick-time carryover, subject to the stated limits.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer days.
  • Annual bonuses for eligible non-sales employees, subject to Cisco policies.
  • Employees may be eligible for Cisco restricted stock unit grants, subject to continued employment and vesting terms.
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