Consulting Engineering Customer Project Manager

Schneider Electric•Andover, North Carolina

About The Position

The Project Manager is accountable for managing moderate-size, moderately complex project orders—including customer, affiliate, and recall projects—from initiation through planning, execution, monitoring and control, and closeout. The role ensures projects are completed on time, within budget, and to customer requirements while protecting financial performance and project margin. The position confirms customer requirements, including drawings, specifications, job-site requirements, bill-of-material alignment, and exceptions. It manages the project process from order preparation and manufacturing release through product shipment, post-shipment support, and financial reconciliation, using a base knowledge of Schneider Electric products and their applications. Documentation, communication, and customer-facing skills are critical. The Project Manager validates the statement of work and contract terms with customers, develops and communicates project schedules, and coordinates with internal manufacturing facilities, third-party vendors, subcontractors, and project teams. The role monitors project execution and performance, resolves issues, administers contracts, reports on schedules and risks, and supports closeout by verifying equipment arrival, installation, startup, training, and financial reconciliation. The role also supports quotation preparation when requested, proposes alternate products or value-engineering options, and contributes improvements to project execution processes, documentation, and tools. This is a full-time U.S.-based position with an expected annual pay range of USD 101,600–152,400, inclusive of base pay and short-term incentives. Schneider Electric describes a collaborative, inclusive workplace and offers opportunities to develop expertise and leadership capabilities.

Requirements

Bachelor of Science in Engineering, Construction Management, Business, or equivalent experience.
At least 3–5 years of project management experience involving construction management, electrical power distribution equipment, or mechanical systems.
In-depth understanding of subcontractor management, project financials, and risk mitigation.
Technical knowledge of facility/building systems or IT infrastructure systems, including examples such as medium-voltage switchgear, diesel generators, UPS systems, power distribution equipment, fire/security, cooling, and heating.
Experience leading a project team to achieve improved results, measured through increased customer satisfaction and project profitability.
Experience supervising technical staff.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and Project.
Ability to coordinate resources, timelines, and deliverables across customer projects.
Analytical thinking to assess project data, inform decisions, and identify improvement opportunities.
Communication skills for clear dialogue with customers, teams, and stakeholders throughout project lifecycles.
Customer orientation to align project outcomes with customer expectations and business goals.
Decision-making ability within established policies.
Ability to improve operational efficiency while maintaining quality standards.
Ability to prioritize competing demands across multiple projects and stakeholders.
Ability to identify and mitigate project risks to protect timelines and budgets.

Nice To Haves

PMP certification.

Responsibilities

Ensure Schneider Electric safety policies and requirements are met at onsite project locations.
Provide upfront sales support during project quotation and preparation when requested, ensuring specification compliance from an execution standpoint.
Validate the project statement of work and contract terms with customers, including technical and commercial elements, and serve as the lead customer contact for the project order.
Develop project schedules and communicate with customers to align expectations.
Engage with internal manufacturing facilities and third-party vendors.
Monitor project execution through kickoff meetings, communication among stakeholders, and exchange of technical requirements and project-plan information.
Coordinate Schneider Electric onsite activities, including subcontracting.
Monitor and control project performance throughout the project lifecycle, verifying task completion, monitoring the project team, coordinating project updates, reporting schedules, resolving issues, and administering contracts.
Lead project closeout, including financial reconciliation and verification of job-site equipment arrival, installation, startup, and training support completion.
Coordinate with field services, after-shipment support, and training functions during closeout.
Compare and differentiate products and propose alternatives or value-engineering options.
Resolve problems through customer interaction in ways that support positive feedback and stronger customer relationships.
Apply knowledge of Schneider Electric products and fundamental project-management concepts, processes, and terminology.
Ensure projects meet or exceed customer requirements while remaining within financial cost and margin boundaries.
Communicate technical and financial project risks and mitigation plans when issues arise.
Forecast financial performance for revenue recognition, including original forecasts, change orders, incurred costs, and estimates to complete.
Use and propose improvements to standard project execution processes, documentation, and tools.