Consultant - Tax Technology

Ryan•Plano, TX

3d•Hybrid

About The Position

The Consultant, Business Solutions collaborates with cross-functional teams to support the design, implementation, and enhancement of business and technology solutions that drive operational efficiency, tax compliance, and client value. The Consultant assists with requirements gathering, process analysis, solution configuration, data analysis, and documentation for consulting engagements and enterprise initiatives. The role supports project execution by analyzing business and system processes, researching technical matters, manipulating and validating data, and supporting the implementation and testing of technology-enabled solutions. The Consultant works with Managers, Project Managers, Subject-Matter Experts, and stakeholders across Service Delivery and Global Shared Services to achieve objectives within defined timelines, quality standards, and business requirements.

Requirements

Strong technical and/or data analysis experience.
Strong customer service background or experience.
Bachelor's degree in Business, Accounting, Finance, Information Systems, Technology, or a related field, or an equivalent combination of education and professional experience.
Working knowledge of Microsoft Windows and Microsoft Office products.
Valid driver's license required.

Nice To Haves

Business Analyst experience.

Responsibilities

Foster collaboration, accountability, and professionalism to create a positive team experience.
Participate in project meetings, including planning sessions, status updates, Agile ceremonies, and solution reviews.
Contribute to knowledge sharing and training initiatives as needed.
Collaborate with internal and external stakeholders to understand business needs, operational challenges, and system requirements.
Assist in translating business requirements into functional specifications and solution documentation.
Provide timely project status updates and communicate effectively with project teams and stakeholders.
Gather, extract, reconcile, and analyze data for client engagements and internal initiatives.
Prepare accurate client deliverables, reports, and documentation.
Support resolution of client questions, technical issues, and service requests.
Analyze business processes and system workflows to identify efficiency and process improvement opportunities.
Assist in designing and documenting business processes and technology solutions aligned with client objectives.
Develop and execute test cases, document results, and assist in validating solution quality.
Support project planning by completing assigned tasks and meeting project milestones.
Identify project risks or issues and communicate them to senior team members for resolution.
Deliver accurate, timely, high-quality work and develop technical, analytical, and consulting skills.
Follow established methodologies, standards, and best practices to contribute to operational excellence.
Perform other duties as assigned.