Consultant - Tax Technology
About The Position
The Consultant, Business Solutions collaborates with cross-functional teams to support the design, implementation, and enhancement of business and technology solutions that promote operational efficiency, tax compliance, and client value. The role assists with requirements gathering, process analysis, solution configuration, data analysis, and documentation for consulting engagements and enterprise initiatives. The Consultant contributes to project execution by analyzing business and system processes, researching technical matters, manipulating and validating data, and supporting the implementation and testing of technology-enabled solutions. The role works closely with Managers, Project Managers, Subject-Matter Experts, and stakeholders across Service Delivery and Global Shared Services to meet objectives within defined timelines, quality standards, and business requirements. The position has no supervisory responsibilities.
Requirements
- Strong technical and/or data analysis experience.
- Strong customer service background or experience.
- Bachelor’s degree in Business, Accounting, Finance, Information Systems, Technology, or a related field, or an equivalent combination of education and professional experience.
- Working knowledge of Microsoft Windows and Microsoft Office products.
- Valid driver’s license required.
- Ability to travel independently up to 25%.
Nice To Haves
- Business Analyst experience.
Responsibilities
- Create a positive team experience by fostering collaboration, accountability, and professionalism.
- Participate in project-related meetings, including planning sessions, status updates, Agile ceremonies, and solution reviews.
- Collaborate with internal and external stakeholders to understand business needs, operational challenges, and system requirements.
- Assist in translating business requirements into functional specifications and solution documentation.
- Provide timely project status updates and communicate effectively with project teams and stakeholders.
- Gather, extract, reconcile, and analyze data for client engagements and internal initiatives.
- Prepare accurate client deliverables, reports, and documentation.
- Support resolution of client questions, technical issues, and service requests.
- Analyze business processes and system workflows to identify opportunities for efficiency and process improvement.
- Assist in designing and documenting business processes and technology solutions aligned with client objectives.
- Develop and execute test cases, document results, and assist in validating solution quality.
- Support project planning by completing assigned tasks and meeting project milestones.
- Identify project risks or issues and communicate them to senior team members for resolution.
- Deliver accurate, timely, high-quality work while developing technical, analytical, and consulting skills.
- Follow established methodologies, standards, and best practices to contribute to operational excellence.
- Contribute to knowledge-sharing and training initiatives as needed.
- Perform other duties as assigned.
Benefits
- Hybrid work options.
- Generous personal time off (PTO) benefits.
- 14 weeks of 100% paid leave for new parents, including adoption.
- Monthly gym membership reimbursement or gym equipment reimbursement.
- Benefits eligibility effective day one.
- 401(k) with employer match.
- Tuition reimbursement after one year of service.
- Fertility assistance program.
- Four-week company-paid sabbatical eligibility after five years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
