Consultant, Program and Organizational Change Management - 3 Years Contract/Acting

Toyota Motor Corporation•Brossard, QC

16h•Hybrid

About The Position

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Consultant, Program and Organizational Change Management to support our Head Office Administration team. This is a contract opportunity of 3 years in length and will report to the National Manager – Head Office Program. The Program & Change Management Lead will be responsible for driving coordinated program execution, organizational change, communications, and people‑readiness activities across all phases of the Head Office Program. This role ensures seamless alignment between workstreams, prepares stakeholders for change, and supports business continuity throughout construction and transition. The Lead partners closely with Track Managers, executives, and cross‑functional teams to manage risks, budgets, communications, and the successful adoption of new workplace strategies and behaviors.

Requirements

4 + years of experience in program management, change management, or transformation roles
Experience working in multi‑stakeholder environments with complex operational impacts
Strong communication and presentation skills, with an ability to tailor messaging to diverse audiences
Experience conducting change impact assessments and implementing adoption strategies
Ability to manage budgets, timelines, and cross‑functional coordination

Nice To Haves

Certification in PMP, Prosci, or equivalent is an asset

Responsibilities

Provide program and project management support to the NM & Program Team, ensuring strong coordination across all tracks
Follow up with all Track Managers to collect updates, clarify requirements, and synthesize information into clear, concise deliverables for various audiences
Consolidate cross‑track recommendations
Ensure phasing plans are designed to minimize disruption and meet business, customer, and associate needs
Work with TCI stakeholders to develop interim workflows, such as Tech Centre continuity, temporary parking solutions, and interim Town Hall locations
Help support to ensure business continuity plans are developed, implemented, and monitored throughout the project
Manage program budget, including tracking, forecasting, and identifying variances
Report financial implications to program team and leadership and collaborate with stakeholders on required adjustments
Support with all change impacts across stakeholder groups, working closely with departments to define and implement required process and people changes
Conduct change impact assessments and develop mitigation strategies to support adoption
Support leaders with tools and guidance needed to help their teams through change
Develop a comprehensive communication strategy tailored to various internal and external stakeholder groups
Create and deliver clear, timely, and compelling messaging to support program updates, change adoption, and business continuity
Ensure communications support transparency, understanding, and readiness for upcoming changes
Support the rollout of the new workplace strategy by communicating advantages and encouraging new behaviors (e.g., adopting neighborhoods, using collaboration spaces etc.)
Share best practices and leverage lessons learned from TMNA onboarding workshops
Help teams operate new work models and ensure alignment with space design, technology, and workflows