Consultant-Merchandising Operations Data Governance

Lowe's Companies, Inc.•Mooresville, NC

7d•Onsite

About The Position

The Consultant-Merchandising Operations supports day-to-day business operations within a key functional area of Merchandising Operations. The role supports the Manager and informally leads Senior Analysts and Analysts on daily processes. The Consultant coordinates with the Manager and other leaders on projects and initiatives, and may lead issues affecting the line of business. The position also helps improve merchandising and vendor processes and efficiencies. Functional areas may include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance, and Tech Enablement; responsibilities vary according to the assigned area. The position handles interpretation and higher-level analysis of data, including storytelling and consumer segmentation, using internal and external applications and Microsoft data analytics tools. It supports DACI and IT projects, builds relationships across the team and with leaders, reviews communications under the Manager’s guidance, and serves as a liaison with GMMs as directed. The Consultant addresses medium- and high-complexity issues, identifies root causes, supports team training and development, and helps translate reporting into actionable insights. The role also contributes to process improvement, technology requirements, project timelines, international partner issue resolution, and positive engagement with merchants and vendors. This position is based at Lowe’s headquarters in Mooresville, North Carolina. The corporate office offers opportunities to collaborate and access amenities including walking areas, food and coffee, a workout facility, and check-ups.

Requirements

Bachelor’s degree in Business, Accounting, Finance, Economics, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
5 years of relevant business experience.
3 years of general work experience.
Experience structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross-functional collaboration.

Nice To Haves

1 year of leadership experience.
Experience with Microsoft products such as Outlook and PowerPoint, and relational business software.

Responsibilities

Interpret data, perform higher-level analysis, and communicate data insights and stories, including through consumer segmentation.
Use internal and external applications and Microsoft data analytics tools; support the team with DACI and IT projects.
Promote cooperation and teamwork among Analysts and Senior Analysts and establish and maintain trust and credibility with leaders.
Review communications under the Manager’s guidance and liaise with GMMs as directed.
Handle medium- and high-complexity issues and identify root causes.
Work with the team and Manager on new-hire and ongoing development, and partner with the Manager on gap analysis.
Gather and analyze data and translate it into actions and insights.
Assist the Manager with process improvement, streamlining, root-cause analysis, and monitoring process status.
Gather and prioritize customer data and coordinate technology requirements with technology teams and stakeholders.
Provide customer feedback and manage timelines for assigned projects.
Liaise with international partners on more complex issues.
Promote positive engagement with merchants and vendors, influence segmentation, and serve as a trusted partner.
Support day-to-day Merchandising Operations and informally lead Analysts and Senior Analysts on daily processes.
Coordinate projects and initiatives with the Manager and other leaders, and potentially lead issues affecting the line of business.
Help improve merchandising and vendor processes and efficiencies.