Consultant-Merchandising Operations Data Governance

Lowe's Home Centers•Mooresville, NC
•Onsite

About The Position

The Consultant-Merchandising Operations supports day-to-day business operations within a key functional area of Merchandising Operations. The role supports the Manager and informally leads Senior Analysts and Analysts in daily processes. The Consultant coordinates with the Manager and other leaders on projects and initiatives and may lead issues affecting the line of business. The role also helps improve merchandising and vendor processes and efficiencies. Functional areas may include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance, and Tech Enablement; responsibilities vary by area. This position is based at Lowe’s headquarters in Mooresville, North Carolina. It uses data analysis and storytelling, relationship-building, communication, issue resolution, training and development, reporting, process improvement, technology enablement, project management, and merchandising and vendor engagement to support the team and its partners.

Requirements

  • Bachelor’s degree in Business, Accounting, Finance, Economics, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
  • Five years of relevant business experience.
  • Three years of general work experience.
  • Experience structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross-functional collaboration.

Nice To Haves

  • One year of leadership experience.
  • Experience with Microsoft products such as Outlook and PowerPoint, and relational business software.

Responsibilities

  • Interpret data, perform higher-level analysis, and communicate insights through data storytelling, including use of consumer segmentation.
  • Use internal and external applications and Microsoft data analytics tools.
  • Support the team with DACI and IT projects.
  • Promote cooperation and teamwork among Analysts and Senior Analysts, and build trust and credibility with leaders.
  • Review communications under the Manager’s guidance and liaise with GMMs as directed.
  • Handle medium- and high-complexity issues and work to identify root causes.
  • Work with the team and Manager on new-hire and ongoing development, and partner with the Manager on gap analysis.
  • Gather and analyze data and translate it into actions and insights.
  • Assist the Manager with process improvement, streamlining, and root-cause analysis, and monitor process status.
  • Gather and input customer data, prioritize needs, and partner with Technology and stakeholders.
  • Provide customer feedback and manage timelines for assigned projects.
  • Liaise with international partners on more complex issues.
  • Support positive engagement with merchants and vendors, contribute to segmentation, and serve as a trusted partner.
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