Consultant, Digital Platforms

CIBCToronto, ON
Hybrid

About The Position

The Consultant, Digital Platforms & Insights, reports to the Chapter Lead - Digital Platforms and contributes to cross-functional squad projects that deliver Adobe Experience Cloud initiatives. This role brings platform, data, and measurement expertise to help squads plan, implement, validate, and optimize scalable Adobe experiences across digital channels. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

  • 5 to 7 years of experience in digital experience, analytics, personalization, MarTech delivery, or related platform implementation work.
  • Understand Adobe and MarTech platforms.
  • Experience with Adobe Experience Cloud capabilities, digital data collection, tagging, campaign tracking, A/B testing, measurement frameworks, and client journey optimization.
  • Technically fluent. Can work with platform architecture, data development, integration concepts, QA, and validation.
  • Strong consultant and communicator. Can simplify complex platform and data topics, present clear recommendations, influence stakeholders, and support decision-making across teams.
  • Thrive in agile delivery. Comfortable working in a chapter model while contributing to squad priorities and balancing reusable standards with project-specific needs.
  • A degree in business, mathematics, marketing, finance, information management, statistics, or a related field, or equivalent work experience, is required.

Nice To Haves

  • Experience with JavaScript, SQL, Python, R, or ObservePoint is an asset.
  • A Master’s degree is an asset.

Responsibilities

  • Deliver Adobe experience projects - Support squad delivery of Adobe Experience Cloud capabilities, including Adobe Analytics, Adobe Journey Optimizer, Adobe Experience Platform, Adobe Target, tagging, personalization, and related integrations.
  • Translate business goals into clear platform, data, and measurement requirements.
  • Enable squad execution - Partner with product, technology, analytics, marketing, and governance teams to manage scope, dependencies, risks, testing, validation, reporting, and optimization across delivery workstreams.
  • Strengthen chapter capability - Share subject matter expertise, reusable standards, documentation, and best practices that improve delivery consistency, platform adoption, and client experience outcomes.

Benefits

  • competitive salary
  • incentive pay
  • banking benefits
  • a benefits program
  • defined benefit pension plan
  • an employee share purchase plan
  • a vacation offering
  • wellbeing support
  • MomentMakers, our social, points-based recognition program.
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