Consultant, Customer Solution - Project Management

Cardinal Health•Quincy, MA

3d•$92,000 - $118,170•Onsite

About The Position

The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor. The Consultant, Customer Solutions – Project Management will be responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed.

Requirements

Bachelor's degree in related field, or equivalent work experience, preferred
3+ years of healthcare supply chain and/or healthcare project management experience preferred.
Ability to work independently and biased toward problem solving preferred.
Strong supply chain and customer facing experience preferred.
Experience with Workday or Epic systems preferred.
Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred.
Experience working within inventory management systems and other databases, preferred.
Customer/Vendor credentialing may be required (this may include vaccinations). More details will be provided if you are selected for an interview.

Responsibilities

Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
Responsible for leading and managing a portfolio of projects for the customer.
Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
Cultivate relationships to ensure successful customer experience and long-term relationships with customers.
Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
Conduct customer presentations and internal account planning.
Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
Work in a cross functional team both externally and internally.
Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting.