Consultant, AI Enablement
About The Position
Nationwide’s Property and Casualty (P&C) AI Process Transformation Hub provides practical knowledge, guidance, tools, and shared ways of working to identify, evaluate, prioritize, and accelerate high-value AI opportunities. The Hub coordinates P&C-wide opportunities where shared capabilities, scale, and common governance can create value, complements business unit-led solutions, maintains the P&C AI portfolio, and supports governance through the P&C AI Enablement Council. The Consultant, AI Enablement supports strategic integration of AI technologies within the business, bridging business needs and AI capabilities. The role helps teams access the tools, resources, knowledge, and frameworks needed to drive innovation and efficiency. It translates business challenges into AI use cases, supports opportunity assessment and initiative delivery, and promotes organizational AI literacy, adoption, and transformation. The role works across stakeholders and functions to connect emerging AI technology with business outcomes and operational needs. The position works in a normal office environment and goes into the office two days per week; remote internal associates may also be considered. It is exempt and not eligible for overtime. The role reports to a Director or Officer.
Requirements
- Typically, 8–10 years of experience in AI or digital transformation roles, with a background in technology, product development, or innovation.
- Experience with agile delivery methodologies and product management or product owner principles.
- Strong understanding of machine learning, natural language processing, generative AI, and machine learning concepts.
- Excellent communication and stakeholder management skills.
- Knowledge of change management and technology adoption techniques.
- Experience with cloud platforms and AI tools.
- Ability to influence without direct authority.
- Undergraduate degree in Computer Science, Data Science, Business, or a related field is preferred.
Nice To Haves
- Undergraduate degree in Computer Science, Data Science, Business, or a related field.
- Practical application of generative and agentic AI capabilities.
- Deep Property & Casualty expertise and AI experience.
Responsibilities
- Build relationships with key stakeholders to identify high-impact AI opportunities.
- Translate business challenges into AI use cases and support development of the AI enablement roadmap.
- Assess data readiness and identify appropriate data sources for AI adoption.
- Use business insight to assist in creating and socializing business cases for AI opportunities.
- Support planning and execution across AI project lifecycles, from ideation through deployment, and liaise across cross-functional teams to help ensure timely, budget-conscious delivery.
- Contribute to maintaining a backlog of AI opportunities and use cases through structured ideation and cross-functional collaboration.
- Support alignment of AI initiatives with enterprise priorities, governance frameworks, regulatory requirements, and ethical AI practices.
- Promote AI literacy and facilitate AI adoption within the business in partnership with the enterprise AI learning and communication team.
- Support organizational change initiatives that enable AI transformation.
- Collaborate with the enterprise AI learning and communication team to execute communications that showcase AI success stories and share best practices.
- Track and report KPIs for AI initiatives to support continuous improvement of enablement strategies.
- Partner and align on business outcomes and required capabilities, and drive solutions with the EAO and EIDO organization.
- Work with AI subject matter experts across the organization to share best practices and scale resources where applicable.
- Support identification of future AI skill needs and workforce planning with HR and business leadership.
- Perform other responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability coverage
- Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date
- Nine paid holidays
- Eight hours of Lifetime paid time off
- Eight hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Senior
