Consultant, Account - Account Executive

Cardinal Health•La Vergne, TN

19h•$80,900 - $103,950•Hybrid

About The Position

Account Management is responsible for managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. The Account Executive serves as the central point of contact for an assigned set of clients, providing regular updates to the client and internal staff on mutually agreed upon action items. This role monitors performance metrics as outlined in customer contracts, reports results to the client on a monthly basis, and works to align support services to meet client and market needs. The position also assists in the development, refinement, and validation of projects, manages various work plans to ensure project commitments are met on time, and acts as the point person for all contracts and fee increases. Additionally, the Account Executive works with the sales team on Requests for Proposals from existing clients to ensure unified messaging and a full understanding of client needs, and analyzes program processes to recommend improvements for efficiency and expense reduction.

Requirements

Bachelors degree preferred
Must live within 1 hour radius of LaVergne, TN for onsite visits
Two days in office per week is required
Ability to travel
Proven product knowledge in business area
Valid driver's license
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues

Responsibilities

Central point of contact for an assigned set of clients.
Provides regular updates to the client and internal staff on mutually agreed upon action items.
Perform customer facing presentations to discuss performance and overall satisfaction.
Monitors performance metrics as outlined in customer contracts, and reports results to client on a monthly basis.
Works to align support services to meet client and market needs.
Assist in the development, refinement, validation or ensure completion of all projects; manage various work plans to ensure project commitments are met on time.
Act as point person for all contracts, fee increases, amendments, works with sales team on Requests for Proposals when received from existing client base to ensure unified messaging to client and to ensure full understanding of client needs
Analyze program processes and make recommendations for improving efficiency, resulting in expense reduction both internally and for external clients