Consultant, 340B Implementation

Cardinal Health

3d•Hybrid

About The Position

Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives. Implementation Management is responsible for planning, organizing and leading solution implementations. Manages project plans, resources, and commitments to the customer. May be involved in budgeting and financial requirements. Monitors and tracks the progress of implementations. Partners with sales and the customer early in the process to develop implementation project plans. Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions. The Consultant, 340B Implementation is responsible working with customers, vendors and internal teams for end-to-end account integration. This job actively assesses customer needs to ensure accounts are set up accurately, timely and in compliance with 340B guidelines. This is a remote/hybrid position and will report to the Manager, 340B Implementation Management.

Requirements

Bachelor's degree in related field, or equivalent work experience, preferred
5 years of work experience, preferred
Experience with reporting tools such as Business Objects and/or Alteryx, preferred
Pharma and/or 340B experience preferred
SAP and Salesforce knowledge preferred
Computer proficiency in Microsoft Office products (Excel, Outlook, PowerPoint, Word)
Customer service, problem solving, and analytical skills
Proficient ability to multitask and manage a high volume of work
Strong communication skills (written and verbal), must be comfortable presenting and interacting with customer and sales regularly
Possess leadership qualities
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems
Solutions are innovative and consistent with organization objectives
Completes work; independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues

Responsibilities

Customer-facing role responsible for implementing new 340B business that is self managed or utilizing a 3rd party EDI solution
Business Project Management - demonstrates and executes on knowledge and understanding of relevant 340B business processes at various levels to ensure successful completion of project and process
Consultation - uses deep subject matter expertise, influence and process skills to help the customer and EDI vendor identify and meet their high priority needs, drawing on best practices and comprehensive technical knowledge to advise internal/external customers
Customer and industry knowledge - applies knowledge of the customer's business and 340B industry expertise to develop optimal solutions for both internal and external customers
Customer experience - ensures that customers and vendors have a positive experience; commits to meeting or exceeding expectations. Provides routine status updates regarding implementations
Implementation - manages implementation process that involves a variety of tasks, leading efforts of involved parties; forges strong partnerships with appropriate constituencies; measures performance of implementation against desired results and makes improvements