Construction Technology Analyst
About The Position
The future you want is within reach. Let's build it together. At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career. As a Construction Technology Analyst for PCL Constructors Inc. in Richmond, British Columbia, you'll have the opportunity to support our team as we build legacy projects in our communities.
Requirements
- High school diploma or equivalent required.
- Bachelor’s or Associate’s degree in computer technology or a related discipline.
- 8 years of progressive experience in a related field.
- Effective verbal and written communication skills, with a proven ability to communicate complex ideas and concepts clearly and concisely.
- Advanced problem-solving and troubleshooting skills, with a focus on proactive solutions.
- Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
- Results-oriented and has project management experience.
- Knowledge of change management methodologies.
- Ability to establish and maintain effective relationships with key stakeholders and decision makers.
Responsibilities
- Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
- District jobsite setup and turndown, including remote support.
- Plans, creates, and delivers technical training and other knowledge resources.
- Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
- Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
- Assists and coaches other team members with technical issues and acts as an escalation point.
- Actively seeks out issues, problems, and opportunities, and creates solutions.
- Solicits feedback from operational project teams to identify innovations, challenges, and issues.
- Awareness of district strategic plan and alignment with Business Technology initiatives.
- Provides implementation support on corporate and regional initiatives.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
