Construction Technician

IQ Fiber•Dover, DE
•Onsite

About The Position

IQ Fiber is seeking a Construction Technician to perform daily construction and maintenance of its fiber optic network. This field-based position involves hands-on installation, relocation, repair, and maintenance of fiber, conduit, underground plant, hand holes, vaults, markers, inside fiber cables, and MDU boxes. The technician also locates and marks existing underground infrastructure, assists with damage restoration and troubleshooting, and works to minimize service disruptions and customer downtime. The role requires physical stamina, a safety-first mindset, and the ability to work independently in a fast-paced, outdoor environment. The technician must comply with OSHA standards and applicable state and local regulations, maintain high-quality workmanship and customer service, and keep assigned vehicles and work areas clean and professional. Candidates must be local to Dover, Delaware, and available for a 24/7 operation, including mandatory overtime, after-hours, and weekend work. During outages, technicians must remain in service until the issue is resolved.

Requirements

  • High school diploma or GED.
  • Familiarity with fiber optic cable installation, conduit work, and underground plant maintenance.
  • Ability to construct small networks for MDU and public spaces using off-the-shelf solutions.
  • Valid driver's license, clear MVR, auto insurance, and a satisfactory driving record; ability to drive at night and in adverse weather.
  • Must pass a standard background check and drug screening.
  • Availability for a 24/7 operation, including mandatory overtime, after-hours, and weekend work; must remain in service during outages until resolved.
  • Ability to lift 75 pounds repeatedly, climb ladders up to 28 feet, work outdoors in all weather throughout a shift, operate or work around trenching equipment, and maneuver in confined spaces such as vaults and hand holes.
  • Ability to work independently, exercise sound judgment, and resolve issues with minimal direction in a fast-paced, high-change environment.
  • Clear and professional verbal and written communication and strong interpersonal skills.
  • Computer proficiency sufficient to learn new applications and systems.
  • Must be local to Dover, Delaware.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship or takeover of sponsorship is not available.

Nice To Haves

  • At least 1 year of telecommunications construction experience (preferred).

Responsibilities

  • Install, maintain, and repair fiber optic network infrastructure, including digging by hand or with trenching equipment, placing underground cable, pulling fiber through conduit, and relocating conduit and fiber.
  • Remove and replace hand holes, vaults, and fiber markers; repair damaged underground plant.
  • Install, repair, and maintain inside fiber optic cables and MDU (multi-dwelling unit) boxes.
  • Locate and mark existing underground fiber cables using Sunshine One-Call locate tickets to protect infrastructure during excavation and construction.
  • Assist with fiber cable damage restoration and troubleshoot network systems to minimize service disruption and customer downtime.
  • Follow OSHA safety standards and applicable state and local regulations; maintain accountability for safety, productivity, quality, and workmanship.
  • Deliver quality service and maintain a professional demeanor in residential and commercial settings; keep work areas clean and orderly.
  • Maintain the assigned vehicle in a clean and professional manner and wear approved IQ Fiber clothing.
  • Perform other duties as assigned.
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