Construction Quality Assurance Observer, Commercial Roofing

Mantis Innovation•Arlington, VA

About The Position

Mantis helps organizations improve building performance by connecting energy, facility operations, and sustainability across the facility lifecycle. The Construction Quality Assurance Observer applies Mantis methodology during facility inspections and provides quality assurance observation for Facility Management Solutions projects. The primary focus is commercial roofing quality assurance; other duties may include roof, pavement, and building-envelope surveys, as well as preventative maintenance and debris cleanup at client sites. The observer acts as a liaison between the owner or architect and the roofing contractor. The role involves reviewing project contracts and specifications, inspecting materials and their storage, tracking project progress, verifying installation methods and change orders, and advising on troubleshooting. The observer checks deck conditions and repairs during roof removal, verifies that installed systems are watertight each night and use specified, undamaged materials, and monitors punch work and final inspections with a manufacturer’s representative. The role also includes safety participation and reporting, daily time entry, expense reporting, timely responses to communications, and daily data uploads. Work is typically outdoors and at customer buildings, with travel of up to 70–80%. The listed pay range is $30–$40 per hour depending on experience and certifications, plus per diem when traveling.

Requirements

High school diploma or equivalent.
At least 5 years of commercial roofing experience.
Procore experience.
Technical competence with field data collection tools such as an iPad or tablet, and proficient use of a laptop and MS Office software.
Ability to read and interpret project plans, specifications, and submittals.
Ability to write detailed observation reports with photographic documentation.
Experience performing infrared and capacitance moisture surveys.
Valid driver's license with minimal driving offenses over the previous five years.
Ability to perform minor maintenance work, including restoration mortar and tile re-grouting.
Physical ability to climb scaffolding and ladders daily.
Ability to communicate clearly with design teams, project owners, architects, engineers, general contractors, and subcontractors.
Willingness to become RRO certified through IIBEC, as raised in the job posting.
Ability to travel up to 70–80% by vehicle, airplane, or other means.
Ability to lift up to 50 pounds.
Ability to work extended hours when needed.

Nice To Haves

IIBEC Registered Roof Observer (RRO) certification.
IIBEC Registered Roof Consultant (RRC) certification.
Roofing Technology Certificate.
Bilingual English/Spanish skills.
Bachelor of Science degree in Engineering, Construction Management, or a related field.
Basic Pavement Technology.

Responsibilities

Serve as liaison between the owner or architect and the roofing contractor.
Read and understand the relevant contract and specifications agreed upon by the client and roofing contractor.
Inspect materials and confirm correct storage methods.
Report project progress, verify correct installation methods and adherence to change orders, and advise on troubleshooting.
Confirm roof-deck conditions during system removal and ensure required deck repairs are completed in accordance with the contract.
Verify that the installed roof system is watertight each night and that the contractor uses undamaged, specified materials.
Monitor punch work and inspect the final product with a manufacturer's representative to identify warranty-related punch items.
Cross-train with the Survey team to conduct roofing condition assessments and perform preventative maintenance and debris cleanup at client sites.
Wear required personal protective equipment and participate in identifying job hazards and alternatives through the job hazard analysis process.
Participate in or lead daily safety briefings; stop work and report unsafe conditions or behavior until resolved.
Report incidents, including near misses, immediately; handle hazardous materials as directed by safety data sheets; and follow Mantis safety standards.
Enter time into the system daily and complete accurate, timely expense reports with required documentation.
Respond to emails and voicemails in a timely manner and upload data daily.
Potentially perform roof, pavement, and building-envelope surveys and facility inspections.
Perform minor maintenance work, including restoration mortar and tile re-grouting, as needed.