Construction Quality Assurance Observer, Commercial Roofing

Mantis Innovation•Rockville, MD
•$30 - $40

About The Position

The Construction Quality Assurance Observer applies Mantis methodology to facility inspections for Facility Management Solutions projects, primarily providing quality assurance observation for commercial roofing work. The role serves as a liaison between the owner or architect and roofing contractor, reviews project contracts and specifications, checks materials and their storage, monitors progress and installation practices, and verifies that work follows the contract and change orders. The observer checks the roof deck and repairs during system removal, verifies watertight installation and specified, undamaged materials, and monitors punch work and the final product alongside a manufacturer’s representative. The role may also support roof, pavement, and building-envelope surveys, and cross-trains with the Survey team to conduct roofing condition assessments and preventative maintenance or debris cleanup. The position includes substantial safety and administrative responsibilities. The observer uses project-required PPE, participates in job hazard analyses and safety briefings, may lead daily briefings, stops work when hazards or unsafe behavior arise, reports incidents and near misses, follows hazardous-material guidance, and adheres to Mantis safety standards. Administrative duties include daily time entry and data uploads, timely and accurate expense reports, and responding to communications. Work is generally outdoors in varying weather and at customer buildings, with travel of up to 70–80% by vehicle, airplane, or other means. The role requires climbing scaffolding and ladders, lifting up to 50 pounds, and may require extended hours. The stated pay range is $30–$40 per hour depending on experience and certifications, with per diem when traveling as dictated by the applicable state or county.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of commercial roofing experience and Procore experience.
  • Technical competence with field data collection tools such as an iPad or tablet, plus proficiency with a laptop and Microsoft Office.
  • Ability to read and interpret project plans, specifications, and submittals.
  • Ability to write detailed observation reports with photographic documentation.
  • Experience performing infrared and capacitance moisture surveys.
  • Valid driver’s license with minimal driving offenses over the past five years.
  • Ability to perform minor maintenance work, including restoration mortar and tile re-grouting.
  • Physical ability to climb scaffolding and ladders daily.
  • Ability to communicate clearly with design teams, project owners, architects, engineers, general contractors, and related subcontractors.
  • Ability to travel up to 70–80%, lift up to 50 pounds, work outdoors in all types of weather, and work extended hours when required.

Nice To Haves

  • IIBEC Registered Roof Observer (RRO) and/or Registered Roof Consultant (RRC) certification or Roofing Technology Certificate.
  • Bilingual English/Spanish.
  • Bachelor of Science in Engineering, Construction Management, or a related field.
  • Basic Pavement Technology Acknowledgements.

Responsibilities

  • Provide quality assurance observation on commercial roofing projects and serve as liaison between the owner or architect and the roofing contractor.
  • Read and understand the applicable contract and project specifications agreed upon by the client and roofing contractor.
  • Inspect materials and confirm that they are stored correctly.
  • Report project progress accurately; confirm installation methods and adherence to change orders; oversee and advise on troubleshooting.
  • Inspect the roof deck during removal of the existing system and verify that required deck repairs are completed according to contract.
  • Verify that the installed roof system is watertight on a nightly basis and that specified, undamaged materials are used.
  • Monitor punch work and inspect the final product with a manufacturer’s representative to identify items required for warranty.
  • Cross-train with the Survey team to perform roofing condition assessments and preventative maintenance or debris cleanup at client sites.
  • Wear required PPE; participate in job hazard analyses and safety briefings; stop and report unsafe work or conditions; report incidents and near misses; follow SDS directions for hazardous materials and Mantis safety standards.
  • Enter time and upload data daily, submit accurate and timely expense reports with supporting documentation, and respond to emails and voicemails promptly.
  • As needed, perform roof, pavement, and building-envelope surveys and minor maintenance work.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible spending account (FSA) and health savings account (HSA).
  • 401(k) matching.
  • Paid vacation, paid sick leave, and paid holidays.
  • Paid parental leave.
  • Paid short-term and long-term disability.
  • Tuition reimbursement.
  • Flexible hybrid work schedule for office-based employees.
  • Professional development opportunities.
  • Per diem when traveling, as dictated by the applicable state or county.
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