Construction Operations Manager

SERVPRO Corpus Christi East - 11323•Corpus Christi, TX

1d•$75,000 - $100,000

About The Position

We are seeking an experienced Construction Operations Manager to lead the overall performance, profitability, and operational execution of our reconstruction division. This role is responsible for overseeing all aspects of construction operations, including project management, production teams, subcontractor relationships, scheduling, budgeting, quality control, and customer satisfaction. The Construction Operations Manager serves as the operational leader for reconstruction services and is accountable for driving project profitability, developing high performing teams, improving operational efficiency, and delivering an exceptional customer experience. This position offers the opportunity to lead a growing construction operation while partnering with executive leadership to drive strategic initiatives and long term growth.

Requirements

5+ years of construction management, operations management, or restoration leadership experience
Proven experience managing multiple construction projects simultaneously
Strong understanding of project management, scheduling, budgeting, and job costing
Experience leading and developing construction teams
Ability to analyze financial reports and operational metrics
Excellent communication, leadership, and problem solving skills
Knowledge of Xactimate and insurance restoration processes

Responsibilities

Direct and oversee all reconstruction and construction operations
Ensure projects are completed safely, on schedule, within budget, and according to company standards
Establish and maintain operational processes, procedures, and best practices
Monitor project performance, productivity, quality, and customer satisfaction metrics
Lead continuous improvement initiatives to increase efficiency and profitability
Maintain accountability for divisional financial performance
Review project budgets, estimates, job costing, and profit margins
Monitor work in progress, revenue forecasts, and backlog management
Identify opportunities to improve profitability and operational performance
Ensure proper utilization of labor, equipment, and subcontractor resources
Recruit, develop, and retain high performing Project Managers, Superintendents, and field personnel
Provide coaching, training, performance management, and career development
Establish clear expectations, accountability measures, and performance standards
Foster a culture of teamwork, professionalism, and operational excellence
Review and monitor project schedules, milestones, and production targets
Ensure compliance with contracts, building codes, safety regulations, and company policies
Resolve project challenges and escalated customer concerns
Maintain strong relationships with customers, subcontractors, vendors, and business partners
Ensure accurate project documentation and reporting
Partner with executive leadership to support growth initiatives and market expansion
Identify opportunities to improve operational capabilities and customer service
Assist in developing annual budgets, goals, and performance objectives
Support business development efforts through operational excellence and customer retention