Construction Manager

Utilities One•Dearborn, MI

11d•$90,000 - $120,000

About The Position

The Construction Manager / Operations Program Manager (OPM) is responsible for the overall planning, execution, client management, and operational oversight of construction projects. The role serves as the primary liaison between clients, internal teams, subcontractors, and municipalities, ensuring projects are delivered safely, on schedule, within scope, and in alignment with company and client expectations. The OPM provides strategic leadership, operational direction, and accountability across multiple concurrent projects.

Requirements

5–10 years of overall telecommunications experience.
At least 3 years of experience as a Program Manager, Project Manager, or Operations Manager.
Strong knowledge of project budget management, scheduling, and tracking.
Ability to develop strategies that promote company goals and objectives to outside organizations.
Valid, unrestricted driver's license.
Ability to lift around 50 pounds, safely climb ladders, and work in extreme weather.
Ability to read and understand maps, drawings, and diagrams for fiber construction.
Ability to travel to different job sites within the assigned market.

Responsibilities

Serve as the primary point of contact for clients and lead client onboarding meetings.
Provide regular project status updates and coordinate meetings with clients, management, production teams, and cross-functional departments.
Maintain relationships with municipalities, utility providers, subcontractors, and community partners, and support business growth by expanding client and subcontractor networks.
Oversee all project phases from preconstruction through closeout, reviewing maps, permits, easements, and related documentation for scope readiness.
Evaluate field-identified redesign needs and obtain client approval before execution.
Assign projects, crews, and coordinators according to skillset and workload; develop execution plans and monitor progress against milestones, schedules, and deliverables.
Identify project risks and implement contingency plans to prevent delays.
Conduct site visits, provide field support, and ensure work meets plans, specifications, and quality standards.
Coordinate splicing, testing, inspections, and integration activities.
Ensure project documentation, including redlines, photos, test results, and submittals, is complete and accurate; oversee closeout and confirm deliverables are approved before client submission.
Lead and manage coordinators, construction teams, and subcontractors; hold team members accountable for safety, quality, productivity, and company standards.
Review daily task assignments and production reporting; coach and mentor staff and identify performance improvement opportunities.
Participate in interviewing and hiring employees and subcontractors and promote company values and operational excellence.
Ensure compliance with OSHA standards, construction codes, permits, and client specifications; review permits for completeness and construction readiness.
Oversee traffic control planning and daily or weekly traffic control needs.
Investigate damage claims and determine appropriate resolution, including approval or denial of repairs or payment.
Allocate labor and equipment across active projects, monitor material inventory and warehouse levels, and coordinate subcontractors and timely submittals.
Approve per diems, invoices, and change orders; manage and approve GPM entries and production updates.
Approve project scope changes within internal systems and support accurate cost tracking and financial accountability.
Identify operational inefficiencies, implement improvements, evaluate market conditions and project performance trends, and contribute to company growth initiatives and long-term planning.
Exercise decision-making authority over crew and project assignments, operational adjustments, field-level scope modifications subject to client approval when required, financial approvals within assigned limits, and subcontractor performance management.