About The Position

ACTS-Aviation Security Inc. is hiring a Construction Gate Airport Security Officer at Charlotte Douglas International Airport in Charlotte, North Carolina. The officer helps ensure the safety of travelers, visitors, and employees while following TSA and airport regulations, customer specifications, and ACTS policies concerning service quality, compliance, and workplace safety. The role requires rotating day and night shifts and may involve 8-, 10-, or 12-hour shifts, holidays, weekends, and overtime. Officers control access to restricted airport areas, screen and log people and vehicles, conduct vehicle inspections at secured-area access points, monitor exit lanes, and patrol terminal public areas and parking garages. They respond to security breaches, incidents, and emergencies, assist passengers, and prepare incident or occurrence reports. Officers are expected to report safety concerns and unusual circumstances verbally and in writing, follow airport operations manuals and post orders, and participate in security and safety training. The position requires standing or walking throughout a shift and lifting a 25-pound fire extinguisher. The role is full-time and pays $20.60 per hour. Applicants must have a valid North Carolina security license or a completed 16-hour certified training certificate, along with the other listed qualifications.

Requirements

  • High school diploma or GED.
  • Valid driver's license.
  • 1–3 years of verifiable previous contract security, military, or law enforcement experience.
  • At least 21 years of age.
  • Must be a U.S. citizen or permanent resident.
  • Must pass a TSA Security Threat Assessment and Criminal History Record Check.
  • Valid North Carolina security license or completed 16-hour certified training certificate.
  • Proficiency in reading, writing, and speaking English, including effective oral and written communication for public interaction and report writing.
  • Outstanding interpersonal and communication skills.
  • Ability to maintain regular attendance and avoid unpredictable or frequent tardiness.
  • Ability to provide quality customer service and handle routine and crisis situations efficiently and effectively.
  • Physical ability to stand or walk throughout an entire shift and lift a 25-pound fire extinguisher.
  • Ability to reliably commute to or relocate to Charlotte, NC 28202.
  • Availability for rotating day and night shifts, 8-, 10-, or 12-hour shifts, holidays, weekends, and overtime.

Responsibilities

  • Control access to restricted airport areas and admit only authorized individuals.
  • Screen and log people and vehicles entering restricted areas.
  • Control access and conduct vehicle inspections at entrances to secured airport areas.
  • Monitor exit lanes from the sterile area to the public area of the airport.
  • Patrol public terminal areas and parking garages.
  • Respond to security breaches, incidents, and emergencies.
  • Provide passenger assistance.
  • Prepare incident or occurrence reports concerning customer complaints or concerns, safety or security matters, and operational issues or events.
  • Report safety concerns, security breaches, and unusual circumstances verbally and in writing.
  • Follow the airport-specific operations performance manual, post orders, and applicable ACTS policies.
  • Participate in security and safety training programs.
  • Maintain regular attendance and provide quality customer service.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
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