Construction Field Operations Supervisor - Warrenton

NW Natural•Warrenton, OR

2d•$110,250 - $157,100•Hybrid

About The Position

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in-office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.

Requirements

Minimum of 7 years of current experience in gas field operations (includes a minimum of 3 years in leadership role) and/or technical equipment training, training or quality assurance) or equivalent of experience/education.
Knowledge and practical application of Field Construction & Maintenance Manual, knowledge of emergency response procedures, Collective Bargaining Agreement, Construction Standards for municipalities, Federal Pipeline Safety Rules, OHSA Regulations, and Operator Qualifications.
Ability to access and use computer technology and Company software.
Verbal communication skills, including the ability to apply group facilitation techniques and make group presentations.
Written communication skills, including technical documentation and report writing abilities.
Demonstrated skill and ability in delegating and coordinating employee activities consistent with Company strategy to balance customer satisfaction with shareholder value.
Personal availability to respond immediately to emergency situations and staffing requirements.
Skill and commitment to coach and develop employees.
Ability and commitment to continue to develop personal skills and technical knowledge.

Responsibilities

Supervises, performs quality assurance inspections and evaluates field operations, construction personnel in the performance of their assigned tasks and job functions including Operator Qualification procedures as applicable.
Responds to a variety of inquiries/concerns initiated by customers, Company personnel or the general public; resolves problems by coordinating necessary resources.
Promotes, implements, and monitors safe work practices and conducts safety meetings for appropriate staff.
Responds to and evaluates emergency situations, analyzing required action and directing appropriate response; maintains proper emergency response procedure.
Pre-checks construction jobs to analyze need; recommends field design changes as necessary.
Coordinates work methods in accordance with Company and regulatory standards; participates in developing changes in standard construction practices or other methods of construction.
Meets code and inspection requirements for numerous city, state, county, and federal jurisdictions.
Builds and maintains favorable working relationships with other utilities, governmental agencies, contractors, fire officials, and equipment installers/dealers; promotes locate requests and Company notification of pending work with these agencies.
Coordinates with internal departments including Codes & Compliance, Customer Acquisition, Rates/Regulatory, Gas Supply, Field Operations, Resource Management and others to ensure engineering standards are followed and to assist in daily support operations as necessary.
Serves as the liaison to Customer Acquisition department to provide solutions to issues that impact customer growth.
Responds to customer/public inquiries, translates customer needs into service goals, communicating information to work teams for implementation.
Develops staffing needs and participates in employee selection processes.
Analyzing costs/benefits; continuously evaluates cost reduction and revenue enhancement opportunities. Implements corporate vision and strategy into team goals and priorities, measuring and evaluating results at direction of Construction Manager.
Manages, facilitates, and evaluates team development, work processes and technical expertise, technical job knowledge and personal skill development.
Demonstrates appropriate leadership and decision-making behaviors; maintains technical job knowledge and personal skill development.
Develops, trains, and mentors individual and team members with documentation and ongoing performance feedback; recognizes accomplishments and provides cross-training opportunities.
Supports Company’s commitment to a culture of safe work practices.
Participate as a subject matter expert for external audit preparation, data gathering in order to demonstrate compliance.
Adheres to and promotes the philosophies and directives of the Collective Bargaining Agreement.