Construction Estimator

SERVPRO Team Wall - 9695•East McKeesport, PA

10d•Onsite

About The Position

SERVPRO's former Franchise of the Year, Team Wall is looking for our next great hero! Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Construction Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker! If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow!

Requirements

Excellent communication skills
Serious multi-tasker
Self-motivated
Superb interpersonal skills
Comfortable working hard in challenging situations
Enjoys meeting new people

Responsibilities

Write high quality, accurate, and optimized estimates in a timely manner to best represent SERVPRO Team Wall and the work completed by production teams.
Continuously improve and grow estimating skills.
Follow and understand their role in Team Wall Administrative SOP.
Provide excellent customer service and communication skills.
Contact customers within 8 hours of job assignment.
Create and manage estimates based on data and guidelines.
Deliver estimates within 48 hours of inspection.
Provide high-quality customer service via phone, email, and in-person communication.
Monitor Mitigation Team updates and 'Unscheduled Leads' Dashboards daily.
Handle scheduling and dispatching for appointments.
Collect on-site estimate fees when applicable.
Monitor and follow up on dashboards; communicate with adjusters.
Ensure operational systems and troubleshoot issues.
Participate in ad hoc projects and training sessions.