Construction Equipment Rental Dispatcher

RDO Equipment Co.Pflugerville, TX
$55,000 - $70,000Onsite

About The Position

As a Rental Dispatcher, you’ll play a key role in delivering a seamless rental experience for our customers and internal teams. You’ll coordinate equipment movement, support rental transactions, and partner closely with sales and operations to keep everything running smoothly. If you thrive in a fast-paced environment and enjoy problem-solving and collaboration, this is a great opportunity.

Requirements

  • Strong organization skills: able to manage multiple priorities with accuracy in a fast-paced environment
  • Customer-focused mindset: builds relationships and communicates effectively with customers and internal teams
  • Collaborative approach: works cross-functionally to support customer needs and resolve issues
  • Communication and technical skills: strong verbal, written, and computer skills
  • Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

  • Industry familiarity: understanding of rental, construction, or equipment solutions preferred

Responsibilities

  • Coordinate equipment movement: manage delivery, pickup, and daily trucking schedules to meet customer and operational needs
  • Manage rental transactions: support rentals from initiation through completion, including documentation and billing coordination
  • Collaborate across teams: partner with sales, service, logistics, and internal groups to ensure smooth execution and issue resolution
  • Support customer experience: follow up on active rentals to drive satisfaction and repeat business
  • Maintain accurate records: track rental activity and ensure systems are up to date for reporting and billing

Benefits

  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being.
  • Team outings: We regularly attend events and doing things together outside of work.
  • Great team atmosphere: Everyone is willing to help out when needed. Monthly events like chili cook-offs, a Christmas party and a pumpkin carving contest.
  • Team member perks: Ice Cream Wednesdays and Hot Dog Fridays. Food trucks/snow cone trucks in the heat of the summer.
  • Safe environment: Management and team members look out for the safety of others in the shop and around equipment.
  • Emphasis on training: Training and development are big deals here; every technician has the opportunity to become a capstone technician.
  • Customer & association events: Team building events with customers and associations.
  • A dynamic environment: where no two days are the same.
  • Opportunities to: grow, learn, and lead in the industry.
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