Construction Equipment Rental Dispatcher

RDO Equipment Co.•Pflugerville, TX
•$55,000 - $70,000

About The Position

As a Rental Dispatcher, you’ll coordinate equipment movement, support rental transactions, and work closely with sales and operations to provide a smooth rental experience for customers and internal teams. The role involves managing delivery, pickup, and daily trucking schedules; supporting rental transactions from initiation through completion; coordinating documentation and billing; following up on active rentals; and maintaining accurate records for reporting and billing. The dispatcher collaborates with sales, service, logistics, and other internal groups to resolve issues and support customer needs in a fast-paced environment. The position is based in Austin, Texas, serving customers in the region’s construction industry.

Requirements

  • Strong organizational skills and the ability to manage multiple priorities accurately in a fast-paced environment.
  • Customer-focused approach, with the ability to build relationships and communicate effectively with customers and internal teams.
  • Collaborative approach to supporting customer needs and resolving issues across teams.
  • Strong verbal, written, and computer skills.
  • Valid work authorization and ability to work in the United States without company sponsorship.

Nice To Haves

  • Familiarity with rental, construction, or equipment solutions.

Responsibilities

  • Coordinate equipment delivery, pickup, and daily trucking schedules to meet customer and operational needs.
  • Support rental transactions from initiation through completion, including documentation and billing coordination.
  • Partner with sales, service, logistics, and internal teams to coordinate execution and resolve issues.
  • Follow up on active rentals to support customer satisfaction and repeat business.
  • Track rental activity and maintain accurate, up-to-date systems for reporting and billing.

Benefits

  • Annual bonus potential of up to $10,000.
  • Comprehensive benefits package.
  • Team outings and customer and association events.
  • Team member perks, including Ice Cream Wednesdays, Hot Dog Fridays, and seasonal food trucks.
  • Training and development opportunities.
  • Opportunities to grow, learn, and lead in the industry.
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