Construction Claims Consultant

Aon Corporation • Los Angeles, CA

6d • Hybrid

About The Position

Join our Construction & Infrastructure claims team as a Construction Claims Consultant based in Los Angeles. In this client-facing position, you’ll act as the primary point of contact for clients, managing and coordinating liability claims with a high degree of professionalism and accuracy. Your efforts will be central to evaluating claims, organizing case details, and ensuring effective communication and timely resolutions.
This is a hybrid role, offering flexibility to work both virtually and from our LA office.
Aon is in the business of better decisions
At Aon, we’re dedicated to shaping decisions that protect and enrich the lives of people everywhere. We operate as one inclusive team, building trust and supporting our colleagues and clients to help everyone succeed.

Requirements

• 10+ years of experience with Liability Claims, focusing on Construction and/or Infrastructure clients in Illinois and the Midwest with an emphasis on the Western region
• Strong client facing abilities, including effective presentations and communications skills
• In-depth knowledge of industry carrier underwriting claims practices and processes
• Proven leadership and teamwork and collaboration skills, with a focus on exceeding client expectations
• Excellent organizational skills and a collaborative working style
• Experience in resource deployment and utilization management
• Strong interpersonal skills and comfort interacting at various levels
• Success in fast-paced, dynamic environments requiring multitasking
• Proficiency with Microsoft Office Suite including Excel and pivot tables

Responsibilities

• Advocating for accurate reserving
• Maximizing claims service
• Advocating for broader coverage
• Advocating for expedited claim resolutions
• Advocating for timely return of collateral
• Identifying ways to reduce clients’ total cost of risk
• Collaborating with carriers to lower client experience modification factors
• Working with risk control colleagues to promote project safety
• Collaborating with Aon resources to address claims and operational issues
• Coordinating with claims and broking teams to identify optimal coverage and align terms to client needs

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• paid time off at the discretion of the employee and management in accordance with company policy and practices
• various other types of leaves of absence
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior