Construction Administrative Coordinator

Industrial Door Company•Sacramento, CA

2d•$24 - $28•Onsite

About The Position

Industrial Door Company, a leading provider of automatic door and commercial entrance solutions, is seeking a Construction Administrative Coordinator to support our daily operations and serve as the front line of communication for our customers. In this role, you'll manage customer inquiries, assist with scheduling and dispatching, and provide administrative support to ensure seamless service delivery. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment. This is a full-time, on-site role based in (Rancho Cordova) Sacramento, CA, Monday–Friday, Hours 7 am - 4:30 pm

Requirements

Strong communication and interpersonal skills
Excellent organizational skills with strong attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong problem-solving skills and a proactive mindset

Nice To Haves

Familiarity with Service Titan or similar systems is preferred
Experience in a service-based or industrial environment is a plus

Responsibilities

Serve as the first point of contact for customers, and prospects via phone, email, and in person
Provide exceptional customer service by addressing inquiries, collecting critical customer information, and resolving issues in a timely manner
Support daily office operations including data entry, and documentation management
Maintain accurate customer records and job details within Service Titan
Communicate effectively with, management, Estimators & Dispatch to ensure optimal customer satisfaction
Handle general administrative duties and assist leadership with ad hoc projects, as requested