Consortium Operations Specialist

Aquifer, Inc•Hanover, NH

9d•Remote

About The Position

Aquifer's goal is to empower learners to become the clinicians they imagined themselves to be through online education that serves to dramatically lower the cost of health professions education. We are a virtual learning company with a 98% market share in medical education, and a growing presence in physician assistant and nurse practitioner education. Our pedagogy is the product of the nation's leading medical educators working together to help students acquire core knowledge, clinical reasoning skills and other cognitive competencies. More than 70,000 students complete over 1,000,000 Aquifer cases annually. The Consortium Operations Specialist provides crucial support for Aquifer's network of 200+ health professions educators. This position assists with managing Consortium activities while supporting curriculum development processes. Reporting to the Manager, Consortium Operations & National Partnerships, this role supports all Consortium operations, acts as the key liaison for all integrated curriculum development activities and maintains effective communication across a complex integrated infrastructure of volunteer educators. While primarily a remote position, this position requires in-person responsibilities and travel at the discretion of the Chief Learning Officer and Manager, Consortium Operations & National Partnerships.

Requirements

Bachelor's degree required; degree in education, health care administration, or related field preferred
2-4 years of experience in program coordination, preferably in higher education or health care
Strong organizational, project management, and time management skills
Excellent communication and interpersonal abilities
Proficiency with Google Suite, virtual meeting platforms (e.g., Zoom) and project management (e.g., Monday,) tools
Ability to work effectively with subject matter experts and diverse stakeholders
Detail-oriented with the ability to multitask in a dynamic environment

Responsibilities

Coordinate and attend all monthly remote working meetings and activities for Consortium Course Boards, cross-Board teams and affinity groups; maintain meeting attendance and volunteer satisfaction tracking systems and provide monthly progress reporting. Update cross-board communications monthly.
Onboard new Consortium members,
Responsible for the development and distribution of Consortium newsletters and updates
Manage schedules, travel arrangements and expense reporting for Aquifer staff attending national meetings, and for Aquifer staff and Consortium member attendance at Wellspring.
Coordinate Aquifer's presence at national health professions education conferences, including packing and shipping/receiving the exhibit booth and marketing materials.
Coordinate logistics for all Consortium national meetings and events, including agenda development, scheduling, catering & room reservations, and follow-up.
Support the Chief Learning Officer and Manager, Consortium Operations and National Partnerships in all aspects of planning and execution of Wellspring, Aquifer's Annual Meeting.
Attend remote events, as required, to set up and assist in facilitating Consortium meetings and support Aquifer booth activities.
Develop, implement, maintain and continuously improve Consortium Operations SOPs, leveraging AI and other tools as appropriate.
Provide detailed expense tracking for all Consortium and national partnership activities, conferences and events.
Track and report Consortium operations and feedback and metrics reporting to the Manager of Consortium and Partnership Operations
Develop and disseminate all Consortium and contributor contracts annually
Responsible for maintaining detailed and accurate records of Consortium membership, contacts, and contracts.
Collaborate with Aquifer staff accountant to process Consortium contracts and honoraria, and other required administrative documentation.
Assist the Chief Learning Officer's communications, and administrative needs
Support Consortium-related projects as required, including submission of the New Idea Sheet, as well as support for submitting conference proposals.
Write and distribute Letters of Acknowledgement for consortium and contributor staff.
Track and report consortium and contributor publications, presentations, and accomplishments