Cons Prod Strat Analyst III - Global Payment Operations Fraud Analytics

Bank of America • Kennesaw, GA

3d • $75,500 - $120,900 • Onsite

About The Position

The Cons Prod Strat Analyst III performs complex analysis and modeling to minimize loss exposure and negative impacts to customer experience. The role uses systems and databases such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support for strategies, assess whether goals are met, and recommend policy and procedural changes within segmentation structures. The analyst evaluates data to assess potential fraud risk and develops mitigation strategies.

The position focuses on creating and updating business rules to reduce false-positive commercial fraud alerts and improve the efficiency and effectiveness of the Center of Excellence alert review process. It also manages project initiatives, analyzes alerts and trends, produces reports, and works with technology and business partners on requirements, testing, process improvements, and data-related controls and incidents. The role is based at the Villa Park Operations Center in Richmond, Virginia. Bank of America describes its approach as supporting an in-office culture with role-specific flexibility based on responsibilities and business needs.

Requirements

• Bachelor's degree in Computer Science, Data Management, Statistics, or a related field, or equivalent experience.
• At least 1 year of experience in SQL/SAS.
• Intermediate knowledge of SQL and tools such as TOAD and SQL Server.
• Awareness of AI and machine-learning concepts and ability to implement such strategies.
• Experience in data analytics and interpretation of large volumes of data.
• Scripting experience in a language such as Python, Java, VB, or SAS.

Nice To Haves

• Experience in financial fraud processes.
• Data transformation and formatting experience, including working with data in different formats.
• Knowledge of Global Financial Crimes program requirements.
• Experience with Global Banking & Markets business processes.
• Logical thinking capabilities and a technical mindset.
• Advanced knowledge of Microsoft Excel and MS Access.
• Knowledge of Power BI or Tableau.
• Ability to prioritize, take initiative, make quick decisions, adapt, and work independently.
• Ability to work remotely with globally distributed teams, under pressure, meet deadlines, and navigate change.
• Ability to work and interact with people from diverse backgrounds and opinions.

Responsibilities

• Create and update business rules to reduce false-positive commercial fraud alerts and improve alert review efficiency and effectiveness.
• Manage ongoing initiatives by attending project calls, understanding commercial fraud needs, providing requirements, and tracking project status.
• Analyze alerts daily and develop strategies using pattern-matching and trending techniques.
• Query and analyze data for ad hoc requests and generate reports for the team.
• Work with technology teams on requirements, testing, and implementation of changes to improve or automate processes.
• Ensure data is accurate, complete, and fit for analysis through testing procedures and data controls.
• Develop and execute Enterprise Data Management policies and standards; work across teams to ensure adherence; serve as a point of contact for data compliance; and manage operational elements of the EDSGO relationship.
• Manage data-related incidents and identify, communicate, resolve, or escalate issues concerning data, data availability, or sourcing alternatives.
• Develop, manage, and execute controls, including tracking, monitoring, and resolving data-platform control breaches.
• Partner with Business and Technology functions to develop business and functional requirements documents and ensure strategic upstream resolution of data-related incidents.
• Recommend ways for the business to achieve desired outcomes and make informed decisions using data analysis.
• Perform complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, forecasting, and operational performance.
• Lead coordination of product-performance reports and updates for senior management.

Benefits

• Industry-leading benefits and access to paid time off.
• Resources and support for employees.
• Eligibility to participate in an annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level