Connectivity Manager (Toronto-based)

Agoda • Toronto, ON

6d • Onsite

About The Position

Agoda is seeking a Connectivity Manager to join their team in Toronto. This role is part of the Supply organization and focuses on managing technical relationships with accommodation partners, including hotel chains, independent properties, and channel manager platforms. The Connectivity Manager will be responsible for building and deepening relationships with partners, improving technical integrations, and growing the number of properties offered to travelers. This position requires collaboration with partners, internal commercial teams, and product and technology teams. Agoda, part of Booking Holdings, is a global travel company with over 7,000 employees from 90 countries, emphasizing data and technology in its culture.

Requirements

• 5+ years of experience in a role focused on external partnerships, account management, or business development ideally with some exposure to the hospitality or travel technology space.
• Comfortable reaching out to people you have no prior relationship with and turning those conversations into productive, ongoing partnerships.
• Highly organized, with the ability to manage many relationships and moving parts at the same time without things falling through.
• Strong communicator who can work across different teams and levels, build alignment, and move things forward without having direct authority over the people involved.
• Motivated to work independently and take initiative — you do not need a clear playbook to get started.
• Based in the Greater Toronto Area, or within a reasonable commuting distance of central Toronto.

Nice To Haves

• Familiarity with how accommodation providers distribute inventory online, including awareness of OTAs, channel managers, GDS systems, or property management platforms.
• Experience working with technical integration documentation or APIs, in any industry.
• Background in travel, hospitality, or technology.
• Connections or experience in Latin American markets.
• Comfort working with data to track and report on performance.

Responsibilities

• Build and manage relationships with channel manager partners across North America, acting as their primary point of contact for both day-to-day needs and longer-term growth conversations.
• Proactively identify and approach channel managers that are not yet working with Agoda, open those conversations, and work to bring them onto the platform.
• Collaborate with existing partners to improve the quality and depth of their technical integration, increase the volume of properties connected through their channel, and resolve any issues affecting booking performance.
• Coordinate across internal teams including commercial, product, and technology to resolve partner issues and push forward joint initiatives.
• Support the expansion of Agoda’s channel manager partnerships into Latin America, building new relationships in a market where we are actively growing our presence.
• Track partner performance, identify opportunities, and bring clear recommendations to internal stakeholders based on what you are seeing in the market.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees