Connections Operations Coordinator
About The Position
The Connections Operations Coordinator supports the day-to-day administrative and operational functions of the Connections program. This role is responsible for helping maintain efficient systems and processes that support high-quality program implementation and service delivery. The position focuses heavily on data entry, database management support, internal tracking, reporting assistance, and program administration. The Coordinator will help ensure accurate documentation, support operational workflows, assist with scheduling and meeting coordination, and contribute to ongoing process improvement effots across the program. This role will also oversee and support interns and volunteers by delegating program-related tasks, monitoring project completion, and providing guidance as needed. The Connections Operations Coordinator works closely with program leadership and staff to support organizational efficiency, maintain accurate records, and assist with operational and reporting needs tied to program outcomes and funder requirements. This is a hybrid position, with staff working from the Family Futures office a minimum of three days per week and remotely at times. The role may require lifting boxes or supplies weighing approximately 25 pounds. Use of a personal cell phone and reliable internet access may also be required for this position.
Requirements
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong problem-solving and critical thinking abilities
- Comfortable taking initiative and adapting to changing priorities
- Effective time management and interpersonal skills
- Ability to work both independently and collaboratively within a team
- Proficiency in Microsoft Office Suite
- Comfort learning and using databases and data systems
Nice To Haves
- Experience with data entry and database management
- Knowledge of early childhood or family support services
- Experience supporting grant reporting or program tracking
- Familiarity with data visualization or reporting tools such as Tableau
- Fluency in English and Spanish
Responsibilities
- Support daily administrative and operational needs of the Connections program
- Maintain organized and accurate program documentation and records
- Assist with scheduling meetings, preparing materials, and coordinating follow-up tasks
- Support internal communication and workflow coordination across program activities
- Create, update, and maintain operational procedures and process documentation
- Assist with short-term and ongoing operational projects as assigned
- Complete timely and accurate data entry across program systems and databases
- Conduct quality assurance checks to support data accuracy and consistency
- Assist with program tracking, data organization, and reporting preparation
- Support maintenance and improvement of internal databases and data collection systems
- Run reports and assist staff with operational and reporting needs
- Support data-related tasks connected to program outcomes and grant requirements
- Assist with onboarding, delegating tasks to, and supporting interns and volunteers
- Monitor completion of assigned projects and provide operational guidance as needed
- Help ensure projects and administrative tasks are completed accurately and efficiently
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
