Connections Coordinator, Hudsonville

Chapel Pointe•Hudsonville, MI

About The Position

The Connections Coordinator supports the Next Steps Director by executing connection strategies and coordinating volunteer teams, systems, and environments that help people move from guest to fully engaged disciple. This role ensures every person experiences a welcoming environment, clear next steps, and opportunities to engage in worship, biblical community, and serving.

Requirements

1–3 years of ministry or equivalent volunteer experience
Strong organizational, administrative, and communication skills
Highly relational and able to connect people into community
Ability to manage systems, details, and multiple priorities effectively
An authentic and passionate Christian walk
A servant-leader who reflects the humility and attitude of Christ
Consistent personal habits of prayer, Bible study, and giving
Demonstrates a lifestyle consistent with the teaching of Scripture
Embraces Chapel Pointe’s Statement of Faith, Constitution, Vision, and Core Values

Responsibilities

Coordinate and support first impressions teams (greeters, ushers, hospitality center)
Create welcoming and spiritually aware environments where people feel seen, known and valued
Execute guest follow-up processes to ensure consistent and meaningful connection
Support the Next Steps Class through logistics, communication, and follow-up
Ensure every guest and attender is given a clear next step toward deeper engagement
Implement systems that move people within guest → attending → connecting → serving → growing
Assist individuals in discovering their spiritual gifts and connecting to ministry teams
Help facilitate connections into next steps (small groups and biblical community)
Maintain and utilize church management systems to track engagement and next steps
Monitor and communicate engagement data to support ministry decisions
Recruit, schedule, and support volunteers across connection environments
Collaborate with ministry leaders to identify and meet volunteer needs
Help place individuals in serving roles aligned with their spiritual gifts
Encourage, support, and celebrate volunteers to cultivate a healthy, mission-minded culture
Assist the Next Steps Director in executing connection strategies and ministry initiatives
Work alongside Connection Coordinators across campuses to ensure consistent support for Central services
Coordinate logistics and communication for Next Steps-related environments and events
Support cross-ministry collaboration to ensure alignment in connection and discipleship pathways
Help ensure consistency across all connection environments and experiences