Connected Properties Sales Manager

Cable ONE•Phoenix, AZ

10d

About The Position

The Connected Properties Sales Manager leads the strategy, execution, and growth of Sparklight’s property-wide managed connectivity and data services business across multi-dwelling communities, hospitality properties, resorts, destination properties, hotels, student housing, senior living, and other property-based environments. The role develops the sales team, identifies strategic opportunities, builds relationships with key customer stakeholders, and coordinates internal resources from discovery and solution design through contracting, deployment, adoption, and expansion. The manager leads a consultative sales approach focused on the complete resident, guest, and property connectivity experience. This includes managed Wi-Fi, internet access and data connectivity, network visibility, staff networks, cameras, access control, amenities, IoT devices, smart-property technologies, and related needs. The role also supports customer adoption, governance, retention, renewals, references, and portfolio expansion.

Requirements

At least 5 years of experience in B2B, enterprise, MDU, hospitality, broadband, managed services, networking, Wi-Fi, technology, commercial real estate sales, or a comparable consultative sales environment.
Demonstrated ability to lead complex sales cycles involving executive, operational, financial, technical, legal, and cross-functional stakeholders.
Experience building pipeline, inspecting opportunities, coaching sales behavior, and producing reliable forecasts through Salesforce.
Working knowledge of property-wide connectivity, managed Wi-Fi, wired and wireless networking, construction dependencies, implementation planning, or related technology solutions.
Strong financial and commercial acumen, including recurring revenue, total contract value, return considerations, and deal risk.
Excellent presentation, negotiation, written communication, organizational, and cross-functional leadership skills.
Ability to travel as needed.

Nice To Haves

At least 2 years of sales leadership, team-lead, or coaching experience.
Experience with MDU, resort, hotel, hospitality portfolio, student housing, senior living, or bulk opportunities.

Responsibilities

Develop and execute the Connected Properties sales strategy, target-account priorities, territory approach, pipeline requirements, and growth plans across assigned markets.
Lead and develop Connected Properties Account Executives through clear expectations, field coaching, opportunity reviews, skill development, and consistent sales cadences.
Build a repeatable consultative sales motion that differentiates managed connectivity and associated data services from traditional bulk cable modem and video agreements.
Provide leadership with updates on pipeline, forecasts, performance, market activity, risks, and support needs.
Identify, qualify, and prioritize strategic opportunities across multi-dwelling communities, resorts, destination properties, hotel portfolios, student housing, senior living, and other property-based segments.
Develop market and account plans targeting high-value properties, ownership groups, developers, operators, and management organizations.
Build executive relationships with property owners, developers, real estate investment organizations, property management companies, resort operators, hotel ownership and management groups, and other key stakeholders.
Represent Sparklight at customer meetings, property visits, industry events, and market-development activities.
Ensure solutions account for appropriate data services, internet access, bandwidth, network architecture, resiliency, and service requirements.
Lead sales focused on in-unit and guest-room Wi-Fi, property-wide connectivity, data services, common areas, conference and amenity spaces, resident and guest onboarding, property operations, and portfolio-wide technology standards.
Guide discovery around managed Wi-Fi, internet access and data connectivity, centralized network visibility, staff networks, cameras, access control, amenities, IoT devices, smart-property technologies, and future connected-property needs.
Coach the team to position resident, guest, property, and business outcomes rather than individual products or technical features.
Lead deal strategy, executive presentations, business-case development, proposal positioning, commercial structure, negotiations, and internal approvals for complex opportunities.
Maintain accountability for prospecting, pipeline creation, opportunity progression, follow-up discipline, forecast accuracy, and execution against commitments.
Ensure accurate account, activity, opportunity, next-step, close-date, risk, and forecast information is maintained in Salesforce.
Develop and improve discovery standards, qualification criteria, playbooks, pricing guidance, proposal tools, and implementation handoff requirements.
Monitor customer needs, competitive approaches, technology trends, and field feedback to identify opportunities for improvement and growth.
Support customer adoption, executive governance, retention, renewal, reference development, and portfolio expansion across MDU and hospitality properties.
Identify opportunities to expand managed connectivity and data services across additional properties, common areas, property operations, and connected-property use cases.
Promote a responsive, consistent customer experience aligned with Sparklight standards.
Travel as needed to support customers, property visits, field activity, and team development.