Connected Properties Sales Manager

Cable ONE•Phoenix, AZ

About The Position

The Connected Properties Sales Manager will lead the strategy, execution, and growth of Sparklight’s property-wide managed connectivity and data services business across multi-dwelling communities and large hospitality properties, including resorts, destination properties, hotel ownership groups, hotel management companies, large hotel chains, student housing, senior living, and other property-based environments. This role is responsible for building and leading a consultative sales motion centered on the complete resident, guest, and property connectivity experience. The manager will develop the sales team, identify strategic opportunities, build relationships with key customer stakeholders, and coordinate internal resources from discovery and solution design through contracting, deployment, adoption, and expansion.

Requirements

5+ years of experience in B2B, enterprise, MDU, hospitality, broadband, managed services, networking, Wi-Fi, technology, commercial real estate sales, or a comparable consultative sales environment
2+ years of sales leadership, team-lead, or coaching experience preferred
Demonstrated ability to lead complex sales cycles involving executive, operational, financial, technical, legal, and cross-functional stakeholders
Experience building pipeline, inspecting opportunities, coaching sales behavior, and producing reliable forecasts through Salesforce
Working knowledge of property-wide connectivity, managed Wi-Fi, wired and wireless networking, construction dependencies, implementation planning, or related technology solutions
Strong financial and commercial acumen, including recurring revenue, total contract value, return considerations, and deal risk
Excellent presentation, negotiation, written communication, organizational, and cross-functional leadership skills

Nice To Haves

Experience with MDU, resort, hotel, hospitality portfolio, student housing, senior living, or bulk opportunities preferred

Responsibilities

Develop and execute the Connected Properties sales strategy, target-account priorities, territory approach, pipeline requirements, and growth plans across assigned markets
Lead and develop Connected Properties Account Executives through clear expectations, field coaching, opportunity reviews, skill development, and consistent sales cadences
Build a repeatable consultative sales motion that clearly differentiates managed connectivity and associated data services from traditional bulk cable modem and video agreements
Provide regular updates to leadership on pipeline, forecast, performance, market activity, risks, and support needs
Identify, qualify, and prioritize strategic opportunities across multi-dwelling communities, resorts, destination properties, hotel portfolios, student housing, senior living, and other property-based segments
Develop market and account plans that target high-value properties, ownership groups, developers, operators, and management organizations
Build executive relationships with property owners, developers, real estate investment organizations, property management companies, resort operators, hotel ownership and management groups, and other key stakeholders
Represent Sparklight at customer meetings, property visits, industry events, and market-development activities
Ensure connected property solutions incorporate the appropriate data services, internet access, bandwidth, network architecture, resiliency, and service requirements needed to support the property-wide experience
Lead a sales motion focused on in-unit and guest-room Wi-Fi, property-wide connectivity, data services, common areas, conference and amenity spaces, resident and guest onboarding, property operations, and portfolio-wide technology standards
Guide discovery around managed Wi-Fi, internet access and data connectivity, centralized network visibility, staff networks, cameras, access control, amenities, IoT devices, smart-property technologies, and future connected-property needs
Coach the team to position resident, guest, property, and business outcomes rather than individual products or technical features
Lead deal strategy, executive presentations, business-case development, proposal positioning, commercial structure, negotiations, and internal approvals for complex opportunities
Maintain accountability for prospecting, pipeline creation, opportunity progression, follow-up discipline, forecast accuracy, and execution against commitments
Ensure accurate account, activity, opportunity, next-step, close-date, risk, and forecast information is maintained in Salesforce
Develop and improve discovery standards, qualification criteria, playbooks, pricing guidance, proposal tools, and implementation handoff requirements
Monitor customer needs, competitive approaches, technology trends, and field feedback to identify opportunities for improvement and growth
Support customer adoption, executive governance, retention, renewal, reference development, and portfolio expansion across MDU and hospitality properties
Identify opportunities to expand managed connectivity and data services capabilities across additional properties, common areas, property operations, and connected-property use cases
Promote a responsive, consistent customer experience aligned with Sparklight standards