Configuration Technician

Hexagon Geosystems • Lawrenceville, GA

16h • Onsite

About The Position

When an entire city needs to be rendered into a 3D model, utilities buried deep under soil need to be uncovered, highly complex infrastructure projects need to be implemented and even when crime scene investigation needs to be documented – that’s Leica Geosystems, part of Hexagon. More than 5’000 employees in 33 countries help us develop the latest technologies for Machine Control, Reality Capture, Surveying and precision measurement. The Configuration Technician configures and packs instruments based on customer orders while also providing customer care and sales rep support. In addition, the post holder ensures handover of completed orders to service providers while maintaining detailed information for equipment errors. This position works on-site at our warehouse in Lawrenceville, GA.

Requirements

• Experience 3-5 years in Logistics and/or warehouse experience is a plus
• Operate Forklift/ pallet jack
• Can lift more than 50 lbs daily
• PC-knowledge: email, Internet Explorer, and MS Office (xls, doc)
• Strong verbal and written skills

Responsibilities

• Identify and work with key end users in the configuration of instruments for geospatial equipment (TPS / GPS / MC / HDS) based orders (training provided)
• Packing configured goods based on customer orders
• Creating / Processing license keys for software orders
• Customer Care / Sales rep support for software licenses, configuration issues, and configuration part related delays
• OEM special packing and labelling
• Ensuring the correct and complete hand-over of completed orders to the service providers (forwarders) in timely manner to meet delivery schedules and end user expectations
• Maintaining detailed information for equipment errors
• Assisting the warehouse in picking, packing, receiving shipments, and special projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed