Configuration Technician

eBryIT•Rosenberg, TX

5h•Onsite

About The Position

Under direct supervision, this role is responsible for readying computer software, applications, images, and systems for use by end user. This position is security sensitive because incumbent will be entrusted with valuable inventory.

Requirements

High school graduate
Configuration of computers and peripheral equipment as a minimum for an entry level skill set.
Troubleshooting computer equipment requiring some precision.
Using hand tools and small power tools to complete services.
Working independently and exercising initiative and judgment.
Making decisions within scope of assigned authority.
Assuming responsibility with minimal supervision.
Demonstrating strong interpersonal, communication, and organizational skills.
Experience with excel is a plus

Nice To Haves

Associates degree in a technical discipline such as Computer Science, Information Services, or related field, -OR- equivalent from two-year college or technical school; -OR- two years related experience and/or training; -OR- equivalent combination of education and experience.
Two years of progressively responsible experience in configuration, repair, maintenance, and installation of computers and peripheral equipment, of which at least one year is at an intermediate level.

Responsibilities

Unboxes Chromebooks/laptops.
Preps equipment for deployment which can include imaging and boxing equipment for shipment.
Configures Chrome Books (connecting to WI-FI, enrolling and registering in google console).
Updates the Bios Setting
Assists in developing and implementing configuration procedures
Prioritizes multiple responsibilities and requests to ensure timely and accurate completion
Proactively attains and verifies information required to ensure timely and accurate completion of product configuration.
Completes account configuration work on time within a designated schedule, escalating any major issues to the Team Lead.
Performs assembly of Mobile Carts
Performs asset tagging of equipment
Scans serial / asset numbers
Shrink wraps boxes or pallets as needed
Removes trash such as empty boxes and packing material and places in designated area
Clean up of work areas
Labels equipment by performing laser etching and/or stamping
Assists in the piece count and order identification of all incoming/outgoing equipment
Displays a consistently positive, cooperative, self-motivated, courteous and professional attitude as an essential function of this position.