Configuration Analyst

HealthEdge•Remote,

2d•$80,000 - $100,000•Remote

About The Position

We are searching for a highly motivated Configuration Analyst to join our team. As a Configuration Analyst, you will support basic configuration tasks within the iKA systems platform for assigned accounts. The analyst will work closely with cross-functional teams to ensure accurate configuration of benefits, provider contracts, and pricing rules.

Requirements

2+ years of experience in healthcare systems or configuration support required.
Basic understanding of testing and debugging concepts.
Strong communication and teamwork skills.
Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Associates Degree or some college coursework in Computer Science, Business Administration, or a related field preferred.
Exposure to iKA systems, HealthRules, Facets, AMISYS, or QNXT is helpful but not required.
Familiarity with Visio and Agile tools (e.g., JIRA) is a plus.

Responsibilities

Assist in configuring and maintaining iKA systems settings for claims, pricing, and benefits.
Support testing and validation of configuration changes.
Document configuration activities and assist with updates to system workflows.
Execute basic test cases and assist in identifying issues during configuration testing.
Support post-production monitoring and reporting.
Maintain clear and accurate documentation of configuration tasks and decisions.
Communicate effectively with team members and escalate issues as needed.
Analyze data and assist in troubleshooting configuration issues.
Apply critical thinking to support resolution of routine problems.
Collaborate with senior analysts, business teams, and offshore resources.
Participate in team meetings and contribute to solution development.
Follow organizational policies, procedures, and regulatory requirements.
Support audit and documentation efforts as directed.