Configuration Analyst

RevSpring • Livonia, MI

4h • Onsite

About The Position

We are seeking a configuration analyst for configuring new/existing customer implementations for RevSpring’s proprietary SaaS (software as a service) applications. This individual will be responsible for configuring customer web applications (portals) and pay gateways for RevSpring customers.

Requirements

• Thorough knowledge of SDLC (Software Development Life Cycle)
• SQL skills (ability to write and execute SQL queries)
• Great Attention to Detail and strong follow through skills
• Excellent Customer Service Skills
• Outstanding Communication skills (written and verbal)
• Experience coding and reviewing HTML / HTML 5
• Highly motivated, self-directed individual with the ability to work effectively within a team
• Excellent time management skills
• Ability to manage multiple projects, responsibilities and competing priorities in a fast-paced environment
• Java
• JSON
• JavaScript
• CSS
• ACH (automated clearing house)
• EFT (electronic funds transfer)
• IVR (interactive voice response)
• ETL / Data Warehouse
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from a variety of both internal and external sources.

Responsibilities

• Gather, evaluate and organize customer requirements and translate to appropriate portal configurations
• Analyze inbound data files and ensure data integrity
• SME (subject matter expert) for existing and new configuration options (for multiple applications)
• Documentation and Training for existing and new configuration options
• Documentation and maintaining customer configuration profiles
• Working directly with Project Managers, Software Developers and Quality Assurance Analyst
• Some direct client communication is required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level