Configuration Analyst Level I

Intermountain Health•Murray, UT

1d•Onsite

About The Position

At Select Health, the Business Systems Configuration Analyst I analyzes, designs, configures, tests, implements, and supports healthcare platform software configuration. The role applies an understanding of business requirements and technical system knowledge, using relational databases, SQL scripting, and moderately complex user interfaces. Under the supervision of others, the analyst generally performs routine to moderately complex assignments and reviews change requests for consistency and compatibility with existing systems. The analyst troubleshoots configuration issues, identifies modifications needed to resolve them, and uses configuration systems, business knowledge, and effective communication to implement business functions within established SLAs. The role analyzes straightforward requirements and performs configuration analysis, design, coding, and unit testing according to established processes and standards. It may include developing or assisting with configuration prototypes, designing configuration for changing regulatory requirements, providing estimates, identifying requirements that configuration cannot fully meet, and working with management to identify related business processes. The analyst escalates and resolves issues as directed, provides concise status updates, and documents request status in the change management system. The position may involve independent assignments and team collaboration, assisting with projects at management's direction, and maintaining an understanding of the technical and functional architecture of assigned systems.

Requirements

Two years of experience working with business systems or in healthcare, with a thorough understanding of claims processing and billing.
Intermediate proficiency with Microsoft Office, including Word and Excel.
Ability to run basic queries and reports.
Willingness to work outside core business hours to meet business needs.

Nice To Haves

Experience with relational databases and data models.
Ability to design basic SQL queries.
Experience in a configuration analyst role.

Responsibilities

Analyze, design, configure, test, implement, and support healthcare platform software configuration.
Review change requests for consistency and compatibility with existing systems.
Troubleshoot configuration issues and identify modifications needed to resolve them.
Implement required business functions within established SLAs.
Analyze business requirements and perform system configuration analysis, design, coding, and unit testing according to established processes, standards, and procedures.
Develop or assist with developing prototype configuration to support solutions.
Analyze and design configuration to meet changing regulatory requirements.
Escalate issues appropriately and resolve escalated issues in the directed manner and timeframe.
Provide reasonably accurate estimates for completing activities.
Identify situations where configuration cannot fully meet requirements and work with management to identify associated business processes.
Provide concise status updates in huddles and document request status in the change management system according to department processes.
Assist with projects at management's direction.
Acquire and maintain an understanding of the technical and functional architecture of assigned systems.