Config Specialist I - Information Technology

Milgard Manufacturing LLC•Phoenix, AZ

10d•$72,000 - $88,000•Onsite

About The Position

This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements.

Requirements

Bachelor’s degree in applicable major, or equivalent combination of education and directly applicable experience.
Education, training or equivalent experience with programming language(s) and software development process.
Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.).
Strong time management, organizational skills, and ability to set priorities for multiple tasks.
Customer focus both internally and externally.
Strong communication skills in both written and verbal.
Ability to work flexible hours and/or travel depending on the needs of the department.
Self-starter and ability to work independently.

Nice To Haves

Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM’s preferred.
Knowledge of window and door products is preferred.
Knowledge of Oracle ERP and Infor CPQ is preferred.
Knowledge of Production Scheduling, and/or Manufacturing processes is preferred.

Responsibilities

Work safely by following company policy and using appropriate PPE requirements where necessary.
Monitors task assignments to support release readiness per Configuration Manager’s schedule.
Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes.
Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings.
Analyze business requirements and translate them into scalable system configurations and software solutions.
Maintain data structures to ensure accurate, reliable, and efficient processing of business information.
Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues.
Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions.
Perform unit, integration, and regression testing to validate system changes and ensure release readiness.
Document configuration logic, technical designs, development activities, and support procedures.
Provide technical support and guidance to end users and business teams.
Support system upgrades, enhancements, and continuous improvement initiatives.
Follow established development, testing, and change management standards to maintain system quality and compliance.