Conference Services Planner - $50/hour

Salamander Hospitality, Llc•Aspen, CO

just now•$0 - $50•Onsite

About The Position

The Conference Services Planner is responsible for leading the planning, coordination, and successful execution of group meetings and conferences assigned by the Director of Catering and Conference Services. This role plays a critical part in ensuring client satisfaction while driving revenue through effective event management and collaboration with internal departments. The Conference Services Planner will serve as the primary point of contact for clients, managing all logistical aspects of the program - including meeting space setup, food and beverage arrangements, audio-visual needs, and guest accommodations, while maintaining a keen focus on maximizing revenue opportunities and ensuring profitability. The objective of this role is to consistently exceed client expectations, build strong repeat business, and contribute to the property's overall sales and catering revenue goals through operational excellence and strategic event planning.

Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to multi-task, prioritize, and meet deadlines.
Exceptional organizational skills
Must be able to effectively communicate both verbally and written with all levels of service professionals and guests in an attentive, friendly, courteous, and service oriented manner.
Must be effective at listening to, understanding. and clarifying concerns raised by employees and guests.
Must be able to show initiative, including anticipating guest or operational needs.
Maintain regular attendance in compliance with Salamander Collection Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with Salamander Collection standards and regulations to encourage safe and efficient hotel operations.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Maintain knowledge of food and beverage pricing, proper preparation and presentation of food and beverage items.
Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, and Amadeus Delphi.
Excellent interpersonal and sales-related skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Plans and coordinates details for meetings assigned by the Director of Catering and Conference Services.
Complete accurate BEO's, upselling food, beverage, room rental, recreation, special amenities, and technology.
Communicate all details and changes regarding events to all departments.
Tour, inspect and monitor banquet rooms and presentations.
Provide operational guidance to food and beverage event leads.
Produces banquet checks for group master billing.
Follow up with client contact at the end of each meeting to ensure satisfaction and obtain feedback.
Other duties as assigned.