Conference Services Coordinator

AccorHotel • Whistler, BC

2d • CA$56,000 - CA$58,200 • Onsite

About The Position

Play an integral part in all group functions at the largest events space in Whistler! Our Conference Services Coordinator works closely with clients and hotel departments to make sure all events go above and beyond our guest's expectations.

Requirements

• Proven ability to plan and organize events effectively, with an acute sense on detail.
• Working knowledge of Opera Cloud, MS Office, Social Tables
• Must be legally eligible to work in Canada.

Nice To Haves

• Hospitality diploma or degree an asset.
• Previous Conference Service Coordinator or Food & Beverage experience is an asset

Responsibilities

• Work closely with Conference Services Managers to ensure that a comprehensive knowledge of client files exists in order to respond to client needs in the absence of the manager.
• Provide key departments with information on upcoming events on a daily basis.
• Conduct site inspections: rooms, conference space and F&B outlets as requested.
• Liase closely with Front Office, Reservations, and Housekeeping in order to ensure that pertinent guest’ arrival details are communicated.
• Overseeing clients while in-house, ensuring their events go as they expect and anticipating their needs.
• Organize all in-house hotel functions.
• Responsible for preparing and distributing the Function Sheets on a daily basis. This includes the prompt distribution of last minute changes to affected departments.
• Administrative duties such as prepare vouchers for F&B outlets, printing daily signage, prepare weekly minutes, prepare VIP Amenity Forms and cards
• Timely execution of correspondence: confirmation letters, intro letters, resumes, thank you letters, proposals, catering contracts, event orders and billing

Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree