Conference Services - Assistant

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

22h

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. Employees joining The Broadmoor can expect a fast-pace, team oriented environment where you will be focused on providing an exemplary experience for guests. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Conference Services team, you will be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office duties and errands. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. As a luxury brand resort, our team members are committed to abiding by all Broadmoor policies, procedures, and safety guidelines to ensure we maintain the highest standard in the industry.

Requirements

High school diploma or associate degree.
Experience as an office assistant or in a related field.
Proficient in Microsoft Word and Excel
Occasional heavy lifting (up to 30 lbs)
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills

Responsibilities

Answer and direct phone calls eloquently, manage office emails, and respond to inquiries in a timely manner.
Coordinate appointments & planning meetings for Conference Managers
Prepare, proofread, and format reports, presentations, and other documents. Maintain filing systems and ensure proper documentation and records.
Accurately prepare and distribute memos, emails, and other internal communications. Liaise with clients, vendors, and hotel operating departments
Order and manage office supplies, keeping track of inventory and ensuring office is well-equipped.
Input and maintain accurate data in systems, such as restaurant revenue, schedules, or financial records.
Assist with planning and organizing office events, meetings, conferences, or team-building activities.
Ensure the office space is tidy and functional, managing administrative tasks like photocopying, scanning, and filing.
Willingness to work in a fast-paced, team-oriented environment
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Other duties as assigned