CONFERENCE PLANNER

Compass Group•New York, NY

16h•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. As a Conference Planner, you will contribute to the operation’s success by coordinating details for conferences, meetings and special events. You will offer personalized solutions for our clients and work with our operations team to make sure we exceed our client’s expectations.

Requirements

2 years of planning experience.
Exceptional customer service abilities.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Nice To Haves

Keep abreast of industry trends and share information with staff.
Bachelor’s degree is preferred.

Responsibilities

Answers telephones and makes reservations for clients.
Plans for use of the conference center.
Communicates to operating departments including Conference Services, Catering, and Audio Visual as needed.
Finalizes all planning details with clients and distributes to all operating departments.
Checks all conference rooms and ensures Audio Visual equipment are set according to customer standards before client arrives.
Provides business center services when requested.
Tracks information in the database and runs end of day reports.
Performs other duties as assigned.