CONFERENCE AIDE

Compass Group•New York, NY

1d•Onsite

About The Position

Rapport, a specialized division of FLIK Hospitality Group, focuses on guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies, Rapport is committed to fostering long-term career development for its ambassadors, providing comprehensive benefits and investing in individual training and development programs. The company encourages career growth within a global community. The Conference Aide will be responsible for ensuring that all meeting rooms and public conference areas are maintained to the highest professional appearance. This role involves collaborating with the Conference Manager to ensure all meeting requirements are met before each event. The Conference Aide must be self-reliant, capable of working both independently and as part of a team, and will be responsible for setting up conference rooms according to Banquet Event Orders. Additionally, they must maintain accurate schedules, records of their work, and track projects in accordance with department procedures.

Requirements

Demonstrates ability to interact with customers in a professional and pleasant manner
Able to work independently and within a team structure.
Excellent organizational and time management skills with the ability to prioritize tasks.
Demonstrates ability to carry out responsibilities with little supervision.
Ability to prioritize and handle multiple tasks simultaneously.
Has ability to lift 50lbs.
Excellent written and oral communication skills
Detail oriented and displays a commitment to quality work while keeping in mind customer expectations and timelines.
Possesses a professional business demeanor.

Responsibilities

Set and reset meeting rooms according to the daily Banquet Event Orders (BEO).
Responsible for working directly with the conference manager on all tasks including room set standards, maintaining conference room cleanliness, adhering to standard operating procedures, accuracy of reporting, etc.
Responsible for maintaining the accuracy of meeting room standards
Each day, review each room with BEO sheets in preparation for the day. Critique each room by completing the conference services checklist so that any last-minute details are addressed and resolved.
Report any facilities issues (stained chairs, broken chairs, broken furniture, and stained carpets) through maintenance request system
Perform other duties as asked or assigned
Flexible to work overtime, evenings, weekends and holidays if needed