Conference and F&B Manager
About The Position
Life as a Conference and F&B Manager: Responsible for managing the daily operations of our catering, conference and food service in our hotel, including the selection, development and performance of team members. Oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining and/or conference/event experience. Oversee and manage all areas of the Conference and food services and make decisions on matters of importance. Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Responsible for communication with event planners, clients, and guests with regards to their event, including meeting room, event area set up, A/V and other meeting needs as well as assist in all food choices for event. Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Prepare food or supervise food prep for events and guests. Ensure positive guest/client service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests/clients into return guests. Performs other job assigned by management.
Requirements
- A passion for Guest interaction and desire to help clients achieve their goals.
- Knowledge of computers (MS Word, Excel).
- Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
Responsibilities
- Managing the daily operations of catering, conference, and food service.
- Overseeing inventory and ordering of food and supplies.
- Optimizing profits and ensuring guest satisfaction.
- Managing all areas of Conference and food services.
- Completing financial and personnel/payroll administrative duties.
- Enforcing sanitary practices for food handling, cleanliness, and maintenance.
- Ensuring consistent high quality of food preparation and service.
- Communicating with event planners, clients, and guests regarding event details.
- Estimating food and beverage costs and provisioning/purchasing supplies.
- Supervising portion control and preparation quantities to minimize waste.
- Estimating food needs, placing orders, and scheduling deliveries.
- Preparing food or supervising food preparation for events and guests.
- Ensuring positive guest/client service and responding to complaints.
- Performing other duties assigned by management.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Pet insurance
- Other supplemental benefits
- Paid time off for full and part-time associates
- Travel discounts at hotel partners and franchises
- Annual bonus opportunity up to 25% of total salary
- Gratuity eligible
- Participation in Wellness program
- On-demand pay opportunities
- Leadership development program and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
